Field Reliability Engineer

Stellantis; Piemonte; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Stellantis is seeking a Field Reliability Engineer within the Connected Services team at our tech center. You will be the technical reference for system-level debug, onboarding/offboarding, and mobile-app related functions, acting as central contact to resolve connectivity issues and support validation, engineering, and plant operations.

In this role you will analyze problems, perform root-cause analysis, support diagnostics, and assist teams in configuring offboard and onboard systems for

Competenze

• Experience with vehicle diagnostics and Connected Services concepts.
• Strong analytical mindset with fault isolation and root-cause analysis.
• Hands-on approach to debugging and vehicle/system verification.
• Ability to work independently in workshop, lab, and plant environments.

Mansioni

• Investigate problems & support root‑cause analysis for Connected Services.
• Perform system‑level analysis and assist with diagnostics.
• Provide expert input to engineering, validation, and launch teams.
• Support OTA updates, vehicle deliveries, and regional launches.

Conoscenze

Technology & vehicle diagnostics

Curiosity & learning

Hands-on troubleshooting

In-vehicle network knowledge

Fault isolation & root-cause analysis

Independent work in shop/lab/plant

Strumenti

DLT Viewer

CANAlyzer

Descrizione del lavoro

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

The Field Reliability Engineer is a key technical reference for Connected Services within the tech center.

This role focuses on system-level understanding, debugging, and commissioning of onboard, offboard, and mobile-app related functions.

They act as the central contact point in the tech center to control and resolve major connectivity issues, such as plant blockages, captive fleet vehicles not starting, OTA campaign failures, or any other critical incident related to Connected Services.

The job combines deep technical analysis with hands‑on interventions on vehicles and test means, supporting validation teams, engineering, regional launches, and plant operations.

The Main Job Responsibilities Will Be:

Technical Expertise & Analysis

• Investigate problems, support root‑cause analysis, and provide technical input to engineering and validation teams.
• Perform system‑level analysis of issues related to Connected Services.
• Support diagnostics and assist teams in understanding system behavior.
• Continuously track and stay informed about the technical and architectural developments across the entire end‑to‑end Connected Services solution.
• Provide expert back‑up support to commissioning teams in case of blocking or recurring issues on benches and vehicles, ensuring rapid recovery and durable fixes.
• Assist test teams in cases where they encounter configuration or commissioning problems, helping them correctly set up offboard systems, onboard platforms, and mobile applications for Connected Services use cases.

Vehicle & Field Activities

In case of blocker issues encountered by global teams and in situations where global teams need local support hands on vehicles,

• Debug fleet cars, press cars.
• Support major project vehicle deliveries in plants and technical centers.
• Oversee and support vehicle OTA update activities.
• Provide technical support during vehicle launches in the region, ensuring proper functionality of Connected Services.

Requirements

Skills and Qualifications

• Strong interest in technology, vehicle architecture, and diagnostics.
• Curiosity and willingness to learn Connected Services systems and data flows on the job.
• Hands‑on mindset, comfortable using vehicle data acquisition and analysis tools (e.g. DLT Viewer, CANAlyzer).
• Understandanding of in‑vehicle network protocols (e.g. CAN), data communication standards (e.g. MQTT) and cloud platforms.
• Analytical, structured approach to fault isolation, root‑cause analysis, and issue reproduction.
• Ability to work independently in workshop, laboratory, and plant environments.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.