F&B Supervisor - Sheraton Milan San Siro

Hotel Domani; Milano; Remoto; EUR 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Hotel Domani seeks an experienced F&B Front supervisor to bridge management and staff, ensuring seamless service across shifts. The role requires strong leadership, guest focus, and superb communication to maintain high service standards in a dynamic hotel environment.

The ideal candidate has hospitality experience, professional English, and a proven ability to manage teams and events, ensuring smooth daily operations and compliance with safety standards.

Competenze

• Solid supervisory experience in hospitality, preferably in hotel F&B.
• Guest-focused with strong service orientation and leadership skills.
• Excellent English language skills required.

Mansioni

• On-floor presence, operational management, front-of-house service.
• Team management during service, organisation of the team before, during and after service.
• Management and coordination of temporary staff, in compliance with current regulations.
• Order management and stock control via the Marriott management system.
• Knowledge of Micros Opera or other front-of-house order management applications is preferred.
• Knowledge of dishes and the ability to describe them to guests.
• Knowledge of wines and basic food and wine pairing.
• Compiling orders and ensuring pantry stock levels.
• Checking and arranging the mise en place for the dining room and bar.
• Preparing set-ups for events and banqueting.
• Knowledge and application of HACCP rules.

Conoscenze

Guest-focused

Attention to detail

Problem-solving

Service-oriented

Communication skills

Flexibility

Adaptability

Proactivity

Leadership skills

Fluent English

Strumenti

Micros Opera

Marriott management system

Descrizione del lavoro

POSITION SUMMARY

The successful candidate will join the F&B Front department. Together with the other supervisors, they will act as the main point of contact between management and operational staff. They will work across different shifts and services, depending on operational requirements.
We are looking for someone currently in a similar role with solid experience in businesses similar to ours, particularly in the hospitality sector.

Profile

• Guest-focused, attention to detail, problem-solving skills and service-oriented, good communication skills, flexibility and adaptability, proactivity and initiative, excellent organisational and leadership skills.
• Excellent level of English

Main responsabilities

• On-floor presence, operational management, front-of-house service
• Team management during service, organisation of the team before, during and after service
• Management and coordination of temporary staff, in compliance with current regulations
• Order management and stock control via the Marriott management system
• Knowledge of Micros Opera or other front-of-house order management applications is preferred
• Knowledge of dishes and the ability to describe them to guests
• Knowledge of wines and basic food and wine pairing
• Compiling orders and ensuring pantry stock levels
• Checking and arranging the mise en place for the dining room and bar
• Preparing set-ups for events and banqueting
• Knowledge and application of HACCP rules

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.