External Sales Service

Alfa Laval Mid Europe GmbH; Monza; On-site; EUR 36,000 - 44,000; Full time

Job summary

ALFA LAVAL in Monza, Italy, seeks an External Sales professional with a technical background to grow the Heat Transfer service business in the food processing industry. You will develop new markets, strengthen relationships, and lead opportunities from discovery to closing.

The role requires 5+ years in technical sales, Italian mother tongue, and English knowledge, with travel around 70% within Italy. You will manage the complete sales cycle and contribute to CRM updates and strategy.

Qualifications

• Degree in Engineering (Mechanical/Chemical/Energy/Industrial/Food)
• 5+ years in technical sales, preferably heat exchangers or food processing
• Experience in business development and market development within a structured org
• Willingness to travel Italy around 70% of time
• Valid driving license
• Italian mother tongue mandatory
• Good knowledge of English (written and spoken)
• Proficient in MS Windows and Office; CRM experience
• Experience in a multinational company
• Excellent communication, presentation and negotiation skills

Responsibilities

• Develop and expand heat transfer market in the food process industry in Italy
• Identify new customers and markets; visit End Users and partners across Italy
• Manage complete sales cycle from market mapping to closing
• Identify customer needs and propose technical and commercial solutions
• Maintain accurate CRM updates and manage opportunity pipeline
• Use data and KPIs to define priorities and sales actions
• Achieve sales, margin and BD targets
• Contribute to market intelligence and sales strategy

Skills

Business development

Sales mindset

Opportunity management

Interpersonal communication

Negotiation skills

Analytical skills

Lifelong learning

Customer focus

Education

Engineering degree (Mechanical, Chemical, Energy, Industrial or Food)

Tools

Windows & Office (Word, Excel, PowerPoint, Outlook)

CRM software

Job description

ALFA LAVAL is a Swedish multinational company operating in Italy for over 140 years with several sales offices, manufacturing and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day. Our driving force is to accelerate success for our customers, people and planet.

We’re looking for a passionate “External Sales" for our Service team on Monza site.

Who are you We are looking for a self-motivated, proactive and entrepreneurial Sales professional with a technical background and a passion for developing new business in the heat transfer and food processing industries. You combine strong business development skills with the ability to build lasting customer relationships and use data-driven insights to develop new markets and achieve sustainable growth. You are comfortable working independently while also collaborating effectively across divisions, functions and international teams.

• A strong business development, sales mindset and results-oriented working style
• The ability to identify priorities and manage a high volume of opportunities
• Strong interpersonal, communication, presentation and negotiation skills
• A data-driven and analytical approach to pipeline, customer and market management
• The ability to manage complex customer situations involving both technical and commercial aspects
• An open-minded, flexible and continuous-learning attitude
• A customer-focused and ethical approach to business

What about the job

The candidate will be responsible for developing and expanding the Heat Transfer business within the Food Process Industry in Italy. The role will focus on accelerating the growth of our Heat Transfer Service business by strengthening relationships with existing customers, identifying new service opportunities, developing new customer accounts and promoting aftermarket solutions and services for heat exchangers and related equipment.

• Developing and expanding the heat transfer market within the food process industry
• Proactively identifying and approaching new customers, applications and market segments, while developing long-term business opportunities; Visiting customers mainly End User and partners across Italy.
• Managing the complete sales cycle, from market mapping and prospecting to negotiation and order closing
• Identifying customer needs and proposing the most appropriate technical and commercial solutions
• Managing the opportunity pipeline and ensuring accurate and timely CRM updates
• Using data, market insights and performance indicators to define priorities and sales actions
• Achieving agreed sales, margin and business development targets
• Contributing to market intelligence, competitor analysis and the development of the sales strategy

What you know

Priority will be given to candidates with:

• A degree in Engineering, preferably Mechanical, Chemical, Energy, Industrial or Food Engineering
• At least 5 years of work experience in technical sales, preferably in heat exchangers and/or food processing industry
• Experience in business development, market development and technical sales within a structured organization
• Availability to travel in Italy approximately 70% of working time
• A valid driving license
• Italian mother tongue — mandatory
• Good knowledge of English, both written and spoken
• Advanced knowledge of Microsoft Windows environments and the Microsoft Office package, including Word, Excel, PowerPoint and Outlook, CRM regularly
• Previous experience in a multinational company
• Excellent communication, presentation and negotiation skills

At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The starting base salary for this role is 40.000€, CCNL METALWORKING.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140‑year-old start‑up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Meet our dedicated people who always go the extra mile