EV Charger - Field Service Technician- Chicago

Alpitronic; Conselice; On-site; EUR 54,000 - 80,000; Full time

Job summary

Alpitronic Americas is seeking a service technician to execute diagnostic, maintenance, and repair tasks on hyperchargers. You will work both independently and with a team to maximize efficiency, documenting repairs clearly and providing feedback to remote service and development teams to improve procedures and products.

You will coordinate service interventions with the service coordinator. Candidates should have technical training or electrical engineering experience, low-voltage electrician

Qualifications

• Technical training/certificate or work experiences in electrical engineering or ability to learn new technologies.
• Experience as an electrician in the low-voltage range (up to 1,000 V).
• 2+ years in a support role in the eMobility/EV Charging industry.
• Basic software and diagnostic skills.
• Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication).
• Confident handling of MS Office programs (Windows, Excel, Word).
• Understanding of customer needs and requirements.
• Strong communicator capable of professional interactions in high-pressure environments.
• Willingness to work flexible hours and overtime on short notice.
• Ability to lift 75lbs and use ladders; standing/walking for long periods.

Responsibilities

• Execute basic and advanced diagnostic, maintenance, and repair work on hyperchargers (commissioning, periodical interventions).
• Work independently and as a team to maximize repair efficiency.
• Detail and document repairs concisely.
• Provide feedback to remote service and development teams to improve procedures and products.
• Organize service interventions in the respective area in agreement with the service coordinator.

Skills

Electrical engineering knowledge

Low-voltage electrician experience

EV charging support experience

Software/diagnostic basics

Full stack IT infrastructure

MS Office proficiency

Customer needs understanding

Strong communication

Willing to travel (domestic/intern)

Physical ability to lift up to 75 lbs

Driver’s license

Passport

Tools

MS Office (Windows, Excel, Word)

Job description

• Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)
• Work independently and as a team to drive maximum repair efficiency.
• Consistently and concisely detail and document repairs.
• Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products.
• In agreement with the service coordinator, organization of the service interventions in the respective area of work.

Key Responsibilities

• Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)
• Work independently and as a team to drive maximum repair efficiency.
• Consistently and concisely detail and document repairs.
• Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products.
• In agreement with the service coordinator, organization of the service interventions in the respective area of work.

Qualifications

• Technical training/certificate or work experiences in the field of electrical engineering or demonstrated ability to learn new technologies and processes.
• Experiences as an electrician in the low-voltage range (up to 1,000 V).
• 2+ years of support role in the eMobility/EV Charging industry
• Basic skills for software and diagnostic
• Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication)
• Confident handling of MS Office programs (Windows, Excel, Word)
• Understanding of customer needs and requirements
• A strong communicator capable of interacting professionally with colleagues, partners and customers in high pressure, time sensitive, environments.
• Willing to work flexible hours and overtime on short notice as customer escalations require.
• Ability to lift 75lbs (Components and Units can be heavy and cumbersome).
• Moving up and down ladders repeatedly (Some components may be stacked on shelving and retrieved by ladder) (Service techs will regularly use ladders to perform work).
• Standing/Walking for long periods of time.
• Valid driver’s license and passport.
• High willingness for domestic and international travel.

Work Authorization:

Applicants must be currently authorized to work in the United States. This position is not eligible for employer-sponsored visa sponsorship, now or in the future.

Alpitronic Americas is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.

We are committed to creating an inclusive workplace where diverse perspectives are valued and every team member can contribute to our mission of advancing EV charging technology.

If you require a reasonable accommodation during the application or interview process, please let us know.

Compensation for this role will be based on experience, location, and market conditions. A salary range will be provided where required by law.

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!