End-User IT Support Engineer — Space Sector Programs

Etinars; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Corporate Benefits Package

Descrizione del lavoro

Etinars is seeking a Desktop Support Engineer for an international team in Rome, Italy. The role involves supporting key IT activities within complex European space programs, requiring at least 2 years of hands-on technical support experience.

Responsibilities include managing end-user services, providing technical support, and ensuring service quality. Candidates should have proficiency in Microsoft Windows and be fluent in English, along with a willingness to relocate if necessary. The position offers a permanent contract and a corporate benefits package.

Competenze

• Minimum 2 years of experience directly supporting users.
• Strong knowledge of Microsoft Windows and Office 365.
• Experience in user management using Active Directory.

Mansioni

• Support end-user services and IT service delivery.
• Provide 2nd and 3rd line support for end-user computing.
• Document solutions and update the Knowledge Database.

Conoscenze

Technical support experience

Knowledge of Microsoft Windows

Experience with Microsoft Office 365

User management with Active Directory

Fluent English

Strumenti

Polycom video-conferencing equipment

Microsoft Intune

Microsoft Defender

Descrizione del lavoro

Etinars is seeking a Desktop Support Engineer for an international team in Rome, Italy. The role involves supporting key IT activities within complex European space programs, requiring at least 2 years of hands-on technical support experience.

Responsibilities include managing end-user services, providing technical support, and ensuring service quality. Candidates should have proficiency in Microsoft Windows and be fluent in English, along with a willingness to relocate if necessary. The position offers a permanent contract and a corporate benefits package.