Director, Global SaaS Migration Execution

Wolters Kluwer N.V.; Milano; In loco; EUR 140.000 - 210.000; Tempo pieno

Descrizione del lavoro

Wolters Kluwer is seeking a Director, SaaS Migration Program Execution to oversee the migration of our on‑premise and legacy customers to the cloud platform with updated packaging and pricing models. You will coordinate cross‑functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.

You will own the global migration roadmap, drive annual and quarterly plans, manage governance and KPIs, and ensure successful execution while maximizing

Competenze

• 10+ years leading large-scale transformation, cloud migration, SaaS transition or customer lifecycle programs.
• Demonstrated experience managing complex enterprise customer implementations and migrations.
• Strong program management, stakeholder management and executive communication skills.

Mansioni

• Migration portfolio management: Own the global SaaS migration portfolio and translate strategy into executable plans across cohorts and geographies.
• Migration program leadership: Lead end-to-end execution of the global SaaS migration roadmap across all cohorts and regions; establish governance and delivery standards.
• Migration governance & performance management: Define and monitor migration KPIs, dashboards and reporting; ensure escalation handling and risk mitigation.
• Capacity planning & execution readiness: Define capacity requirements and ensure readiness across participating functions.
• Customer migration execution: Oversee on-premise and cloud migrations with cross-functional coordination and continuous improvement.

Conoscenze

Program management

Cloud migration

SaaS

Stakeholder management

Executive communication

Cross-functional leadership

Formazione

Bachelor’s in Engineering, Information Technology, Business or related field

Descrizione del lavoro

Wolters Kluwer is seeking a Director, SaaS Migration Program Execution to oversee the migration of our on‑premise and legacy customers to the cloud platform with updated packaging and pricing models. You will coordinate cross‑functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.

You will own the global migration roadmap, drive annual and quarterly plans, manage governance and KPIs, and ensure successful execution while maximizing