Director, Field Scientific Support & Strategy

MSD; Albenga; In loco; EUR 133.000 - 208.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

401(k) plan with company matching

Paid vacation and sick leave

Descrizione del lavoro

MSD is seeking a Director, Field Scientific Support to lead a high-performing team of field scientists, ensuring best-in-class scientific support across MSD’s portfolio. The role drives alignment between technical support, sales objectives, and customer experience while serving as a technical authority.

You will manage regional FAS leaders, oversee recruitment and training, and travel to customer sites to coach and strengthen relationships.

Competenze

• PhD in biochemistry, biotechnology, molecular biology, or related discipline (Master’s degree may be substituted with additional relevant experience).
• Minimum of 3 years of leadership experience managing teams.
• Minimum 8 years of experience in field application/technical support or related role.
• Minimum of 3 years hands-on experience in biochemistry/molecular biology lab or clinical/discovery setting.
• Experience training and developing customer-centric teams.

Mansioni

• Lead, coach, and develop a team of regional FAS managers and Field Application Scientists across regions.
• Serve as hiring manager for FAS roles and drive recruitment and onboarding.
• Set performance expectations and career development plans for team members.
• Define and implement FAS strategy aligned with commercial goals and revenue growth.
• Partner with Sales, Marketing, Product Management, Field Service, and Customer Support teams.
• Act as senior escalation point for complex scientific and technical challenges and guide teams.

Conoscenze

Leadership

Biochemistry knowledge

Immunoassays

Scientific communication

People management

Formazione

PhD in biochemistry, biotechnology, molecular biology, or related discipline

Master’s degree may be substituted with additional relevant experience

Descrizione del lavoro

MSD is seeking a Director, Field Scientific Support to lead a high-performing team of field scientists, ensuring best-in-class scientific support across MSD’s portfolio. The role drives alignment between technical support, sales objectives, and customer experience while serving as a technical authority.

You will manage regional FAS leaders, oversee recruitment and training, and travel to customer sites to coach and strengthen relationships.