Global Field Service Engineer: Automation Systems

MSD; Albenga; In loco; EUR 77.000 - 118.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

401(k) with company matching

Disability insurance

Paid vacation and holidays

Paid parental leave

Fitness club membership contribution

Pet insurance

Descrizione del lavoro

MSD seeks a Field Service Engineer to support, install, and maintain automated assay systems for a global client base. You will lead deployments, troubleshoot on-site and remotely, and contribute to training and field process improvements. Strong travel commitment, hands-on automation experience, and collaboration with engineering teams are essential for success. The role demands travel up to 100% and lifting heavy equipment when needed.

Competenze

• Bachelor’s degree in Engineering, Life Sciences, or related field or equivalent experience.
• Minimum 5 years in field service engineering, systems integration, or related roles.
• Hands-on experience with automated laboratory systems, liquid handling or robotics.
• Proficiency with basic hand tools, inspection equipment, and diagnostic tools.

Mansioni

• Lead client support and installations globally, survey sites and commission systems.
• Provide on-site and remote troubleshooting and preventive maintenance.
• Develop and deliver training materials and documentation for customers and internal teams.
• Collaborate with engineering and product teams to feedback on system performance and improvements.
• Develop service processes, procedures, and checklists for field activities.
• Travel extensively to support installations and service across regions.

Conoscenze

Automation technologies

Robotics

Problem solving

Communication

Diagnostics

MS Windows

Formazione

Bachelor’s degree in Engineering or Life Sciences

Strumenti

Diagnostic tools

Inspection equipment

Hand tools

Descrizione del lavoro

MSD seeks a Field Service Engineer to support, install, and maintain automated assay systems for a global client base. You will lead deployments, troubleshoot on-site and remotely, and contribute to training and field process improvements. Strong travel commitment, hands-on automation experience, and collaboration with engineering teams are essential for success. The role demands travel up to 100% and lifting heavy equipment when needed.