Digital Product Manager

MCM WORLDWIDE; Milano; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

MCM WORLDWIDE is seeking a Digital Product Manager to drive SFCC-based initiatives, translating business priorities into actionable roadmaps and collaborating with engineering, UX/UI, and operations teams across global offices.

You will own the backlog, write user stories and acceptance criteria, and ensure delivery of enhancements while maintaining high standards for security, accessibility, and compliance in our digital commerce experiences.

Competenze

• 4+ years of program and/or operations management in a high-tech environment.
• Experience delivering complex digital commerce products or large-scale eCommerce initiatives.
• Strong understanding of eCommerce workflows, system integrations, and omnichannel customer journeys.
• Experience working in Agile/Scrum environments with cross-functional teams.

Mansioni

• Partner with the Head of Digital Product to refine and execute the product roadmap in alignment with business goals and stakeholder priorities.
• Translate high-level business objectives into detailed product requirements, user stories, and acceptance criteria.
• Collaborate with engineering, UX/UI, and architecture teams to ensure timely, high-quality delivery of SFCC enhancements and features.
• Support the continuous improvement of digital commerce experiences to drive conversion, engagement, and customer satisfaction.
• Conduct ongoing analysis of platform performance, identifying optimization opportunities and areas for innovation.
• Manage and coordinate third-party integrations and vendor relationships within the SFCC ecosystem.
• Contribute to agile ceremonies, ensuring the backlog is prioritized and stories are well-defined for delivery teams.
• Serve as a subject-matter expert on SFCC capabilities, configurations, and best practices.
• Ensure all product releases adhere to compliance, security, and accessibility standards.

Conoscenze

Product management

Agile/Scrum

Cross-functional

Stakeholder management

Formazione

Degree in Information Systems / CS / Business

Strumenti

Salesforce Commerce Cloud

Descrizione del lavoro

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.

For further information about MCM: www.mcmworldwide.com

Working with us:

With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.

Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.

Accountabilities

The Digital Product Manager supports the strategy and reports into the Head of digital Product. The role is instrumental in translating business priorities into actionable product initiatives, ensuring seamless execution across technology, operations, and customer experience teams. The ideal candidate possesses strong product management experience, a solid understanding of SFCC, and the ability to operate effectively in a dynamic, cross-functional environment.

Key Responsibilities

• Partner with the Head of Digital Product to refine and execute the product roadmap in alignment with business goals and stakeholder priorities.
• Translate high-level business objectives into detailed product requirements, user stories, and acceptance criteria.
• Collaborate with engineering, UX/UI, and architecture teams to ensure timely, high-quality delivery of SFCC enhancements and features.
• Support the continuous improvement of digital commerce experiences to drive conversion, engagement, and customer satisfaction.
• Conduct ongoing analysis of platform performance, identifying optimization opportunities and areas for innovation.
• Manage and coordinate third-party integrations and vendor relationships within the SFCC ecosystem.
• Contribute to agile ceremonies, ensuring the backlog is prioritized and stories are well-defined for delivery teams.
• Serve as a subject-matter expert on SFCC capabilities, configurations, and best practices.
• Ensure all product releases adhere to compliance, security, and accessibility standards.

Requirements

• Degree in Information Systems, Computer Science, Business, related fields or equivalent practical experience.
• 4+ years of experience in program and/or operations management in a high-tech environment.
• Product management experience, including direct experience working with Salesforce Commerce Cloud.
• Demonstrated success contributing to the delivery of complex digital commerce products or large-scale eCommerce initiatives.
• Strong understanding of eCommerce workflows, system integrations, and omnichannel customer journeys.
• Experience working in Agile/Scrum environments with cross-functional teams.