Digital Customer Platform Application Specialist

Technogym S.p.A.; Forlì; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Technogym S.p.A. in Forlì is looking for a passionate CRM professional to join their ongoing digital transformation efforts. This role involves managing CRM implementation, data migration, and configuration while collaborating closely with team members and vendors.

The ideal candidate has a degree in IT, 2-3 years of CRM experience, and knowledge of Salesforce. Join Technogym and be part of a company that values innovative lifestyle solutions!

Competenze

• 2-3 years of experience in CRM implementation.
• Knowledge of Salesforce (SFDC) configuration is a plus.
• Experience with Agile methodology and tools like Jira.

Mansioni

• Collaborate with business teams to define requirements and design solutions.
• Support end-to-end delivery of SFDC projects.
• Lead User Acceptance Testing (UAT) and provide training to end-users.

Conoscenze

CRM implementation

Salesforce configuration

Agile methodology

Analytical skills

Excel proficiency

Formazione

Degree in IT or related field (MSc or Ph.D. preferred)

Strumenti

Salesforce (SFDC)

Jira

SAP SD/MM

ServiceMax

Descrizione del lavoro

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for a brilliant and passionate person who will join the ongoing development of our CRM area and manage the project deployment of digital transformation. We are looking for an CRM professional focused on implementation, data migration, and configuration and that will work closely with functional leaders, organizational units, and subject matter experts mainly in domain of After Sales.

You will be a key part of our international rollout, and you will join our HQ IT team being part of our strategy in configuration, support, and improvement.

Your Impact

• Collaborate with business teams to define requirements and design solutions aligned with strategic goals
• Support end-to-end delivery of SFDC projects with HQ IT and vendors
• Configure SFDC and assist in functional analysis
• Lead User Acceptance Testing (UAT) and provide training to end-users
• Ensure continuous support and improvement of SFDC solutions

About You

You are flexible, curious, enthusiastic, and able to work well both alone and in a team, doing your best in a hectic and challenging environment.

You are curious and open-minded. Boasting a 'can-do' attitude, you like to be pro-active and suggest ways to improve our systems before reacting to tasks. You are results and customer driven.

What you should bring:

• Degree in IT or related field (MSc or Ph.D. preferred)
• 2-3 years of experience in CRM implementation
• Knowledge of Salesforce (SFDC) configuration (certification is a plus)
• Familiarity with SAP SD/MM and ServiceMax is a plus
• Experience with Agile methodology and tools like Jira
• Strong analytical skills, business acumen, and Excel proficiency
• Ability to train users, work cross-functionally, and manage tasks independently

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!