IT Environment Manager

MSC Cruises; Napoli; Hybrid; EUR 45,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model: 2 days remote

Meal vouchers: €8 on-site working day

Welfare & wellbeing initiatives

Job summary

MSC Crociere is seeking an IT Environment Manager to ensure availability and governance of IT environments across the full release lifecycle. The role coordinates DevOps teams to enable controlled deployments for MSC Cruises’ platforms, with a strong emphasis on CI/CD practices in a multi‑platform setting.

The candidate will manage environments, enforce versioning, and support Agile/SAFe delivery while maintaining security and data policies.

Qualifications

• 3–5 years of IT environment management or release management experience.
• Experience in complex multi-platform IT delivery; cruise/travel/logistics is a plus.
• Fluent in English; Italian is an advantage.
• Hands-on with CI/CD pipelines and config management tools.
• Degree in CS/Engineering; ITIL Foundation is a plus.

Responsibilities

• Ensure availability, stability, and readiness of all IT environments (DEV, TEST, PRE-PROD, PROD).
• Govern release plans across environments coordinating DevOps teams.
• Manage and control application versions and release artifacts.
• Enforce versioning standards including GitFlow and Semantic Versioning.
• Support Agile/SAFe delivery by enabling environments in CI/CD pipelines.
• Monitor environment KPIs and drive continuous improvement.

Skills

Strong organisational and coordination

Excellent communication

Fluent in English

Education

Bachelor's or Master’s degree in Computer Science or Engineering

ITIL Foundation certification

Tools

Jenkins

Azure DevOps

GitLab

Ansible

Terraform

ServiceNow

GitFlow

Semantic Versioning

Job description

Job Purpose

MSC Crociere is looking for an IT Environment Manager. Ensure the availability, stability, and governance of IT environments across the full release lifecycle, enabling controlled and timely software delivery across MSC Cruises’ business‑critical platforms.

Key Accountabilities

• Ensure availability, stability, and readiness of all IT environments (DEV, TEST, PRE-PROD, PROD) supporting release and testing activities.
• Govern and facilitate the execution of release plans across environments, coordinating application and DevOps teams to ensure timely and controlled deployments.
• Manage and control application versions across environments, ensuring consistency between deployed versions, approved changes, and release artifacts.
• Enforce adherence to versioning and branching standards, including GitFlow, Semantic Versioning, and DevOps principles.
• Plan and coordinate environment usage, resolving conflicts and managing dependencies across concurrent releases and workstreams.
• Govern environment refresh activities, ensuring alignment with production‑like conditions and compliance with data and security policies.
• Support Agile and SAFe delivery teams by enabling efficient use of environments within CI/CD pipelines and DevOps practices.
• Monitor environment‑related KPIs and drive continuous improvement of release and environment management processes.

Qualifications

• Minimum 3–5 years of experience in IT environment management, release management, or a related infrastructure/delivery role.
• Experience in a complex, multi‑platform IT delivery environment; cruise, travel, or logistics industry is an advantage.
• Fluent in English, oral and written; Italian is a strong advantage.
• Hands‑on experience with CI/CD pipelines (Jenkins, Azure DevOps, GitLab or equivalent); familiarity with configuration management tools (Ansible, Terraform or equivalent) and ITSM platforms (ServiceNow or equivalent).
• Bachelor's or Master’s degree in Computer Science, Engineering, or equivalent; ITIL Foundation certification is a strong advantage.
• Strong organisational and coordination skills, with the ability to manage multiple environments and stakeholders simultaneously.
• Solid understanding of software delivery lifecycles (SDLC) and infrastructure concepts (virtualisation, cloud, networking, storage).
• Excellent communication skills, able to engage effectively with both technical and business stakeholders.

Visa Requirements

• Right to work in Italy

What We Offer

Initial compensation will be determined based on candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.

• Type of contract: Permanent
• Hybrid working model: 2 days per week remotely
• Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
• Gross annual salary (RAL): between €45,000 – €52,000 gross per year, paid over 14 monthly installments
• Meal vouchers: worth €8 per on‑site working day

Welfare & Wellbeing

We offer a range of welfare and wellbeing initiatives as well as benefits including productivity award, health insurance, learning opportunities, flexible working hours, employee assistance programme, discounts & partnerships within the MSC group.