CX/UX designer for legal software

Wolters Kluwer; Bitritto; Ibrido; EUR 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers €8/day

Online well-being programs

Welfare platform

Access to learning platforms

GROW training paths

Knowledge-sharing communities

International projects

Flexible working hours

Hybrid working model

Descrizione del lavoro

Wolters Kluwer ищет опытного UX-дизайнера для ведения сложных проектов и улучшения пользовательского опыта в гибридной работе в Италии.

Кандидат будет сотрудничать с командами продукта, инженерии и ко-дизайна, проводить исследования пользователей и тестирование, а также исследовать возможности применения ИИ в юридических рабочих процессах.

Competenze

• Опыт дизайна сложных программных продуктов и ведения работ от исследования до реализации.
• Умение связывать видение продукта с реальными результатами и Deliverables.
• Навыки проведения исследований пользователей и тестирования удобства использования

Mansioni

• Вести дизайн-инициативы, координировать UX-проекты и прототипировать решения.
• Сотрудничать с продуктовой командой и партнёрами по co-design для согласования приоритетов.
• Идентифицировать и валидировать возможности с использованием ИИ в юридических рабочих процессах

Conoscenze

UX-дизайн

Исследование пользователей

AI в дизайне

Влияние на стейкхолдеров

Английский язык

Descrizione del lavoro

Задачи:

Lead complex design initiatives, champion user-centered practices, and improve UX processes Collaborate with product teams and co-design partners to explore solutions, align priorities, and make informed design decisions Plan and conduct customer research and usability testing; combine qualitative findings and quantitative data to identify patterns, prioritize opportunities, measure outcomes, and refine solutions Translate complex workflows into user journeys, interaction models, prototypes, and detailed designs Connect products and customer touchpoints to create coherent experiences Collaborate with Engineering during implementation, clarify design decisions, and review delivered experiences for usability, accessibility, and design quality Identify, prototype, and validate opportunities for AI-enabled experiences in current and future legal workflows Work with customers, Product, and Engineering to assess user value and explore technical constraints Use AI tools to accelerate design exploration, prototyping, research synthesis, and iterative improvement; select suitable approaches, critically evaluate outputs, and validate findings against source evidence Use and contribute to shared design systems, patterns, and UX standards Share knowledge and contribute to design critiques within the local team and international UX community

Требования:

Experience designing complex software products and taking ownership of design work from discovery through implementation Ability to connect product vision to delivery Strong ecosystem thinking and ability to simplify information-rich workflows and understand relationships among products, user roles, data flows, and operational constraints Ability to identify where AI can create value across user workflows and design intuitive AI-enabled experiences that reduce complexity and improve outcomes User research and usability testing skills, including combining qualitative insights and quantitative evidence to set priorities and assess impact Practical examples of applying AI in research and design Strong communication and facilitation skills, including influencing senior stakeholders and explaining design decisions A portfolio demonstrating contributions to complex product challenges, including evidence, decisions, trade-offs, and outcomes; be prepared to discuss practical examples of AI use Professional proficiency in English Будет плюсом: familiarity with legal software or other regulated domains

Условия:

• Hybrid working model
• Flexible working hours to support work-life balance
• Meal vouchers worth €8 per day
• Online well-being programs
• Welfare platform available to all employees
• Access to leading technology learning platforms, internal #GROW training and development paths, knowledge-sharing communities, and customized IT training and development plans
• Opportunities to participate in international and cross-functional projects
• Agile operating model in a collaborative, informal, and open work environment that encourages idea sharing and teamwork
• Eligible for Bonus Salary ranges are location-specific; different ranges may apply for other Wolters Kluwer office locations in Italy. The applicable range will be communicated before interviews