Customer Support Specialist (Slovenian & English) - Sofia, Bulgaria

Velenosi&Meredith; Trieste/Trst; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A premium global lifestyle brand is seeking a Customer Support Specialist fluent in Slovenian and English to join their on-site team in Sofia. The role involves assisting customers with orders and product setup while ensuring compliance with industry standards. Ideal candidates will possess excellent communication skills and a detail-oriented approach, and there is a clear path for career growth.

Servizi

Competitive salary

Private health insurance

Paid training

Career growth opportunities

Competenze

• Native or C2-level Slovenian, plus solid English.
• Excellent communication and problem-solving skills required.
• Confidence using digital tools and supporting electronic devices.

Mansioni

• Assist customers via phone, chat, and email.
• Ensure compliance with age-verification and industry standards.
• Provide assistance with orders and product setup.

Conoscenze

Fluent Slovenian

Strong English skills

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

We're Hiring : Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria

Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand? Join our on-site team in Sofia, where you'll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions all while ensuring compliance with strict age-verification and industry standards.

Location : On-site in Sofia, Bulgaria

Languages : Slovenian (C2 / native) + English (B2+)

Shifts : Rotational between Mon - Sat (9:00 - 23:00) & Sun (10:00 - 19:00)

Type : Full-time

What's in it for you

• Competitive salary and 14 salaries / year
• Private health insurance & wellness perks
• Paid training and structured onboarding
• Work in a modern, multicultural environment
• Clear path for career growth and internal development

You Bring

• Native or C2-level Slovenian, plus solid English
• Excellent communication & problem-solving skills
• Confidence using digital tools and supporting electronic devices
• A detail-oriented, professional, and empathetic approach

Become a trusted advisor in a fast-evolving, compliance-focused industry and deliver a top-tier customer experience with purpose.

Apply now and grow your career in customer care!

Contact : [e-mail]