Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Firenze; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global staffing company is seeking a Customer Support Specialist Multilingual role based in Greece. You will assist customers in their native language and English through various communication channels. The position offers a competitive salary, performance bonuses, and relocation assistance. Candidates need to be fluent in one of the listed languages and possess an EU Work Permit. This role blends on-site and remote work opportunities.

Servizi

Competitive salary

Performance bonuses

Relocation package

Training and career development

International work environment

Competenze

• Must be fluent in one of the languages listed plus English.
• EU Work Permit is mandatory.
• Previous customer service experience is a plus.

Mansioni

• Handle customer inquiries in your native language and English.
• Assist customers with orders and deliveries.
• Provide troubleshooting support as per company guidelines.
• Maintain professionalism and customer satisfaction.
• Collaborate with team members for service quality.

Conoscenze

Fluency in one of the listed languages

Problem-solving skills

Strong communication

Descrizione del lavoro

Overview

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth