Customer support specialist multilingual

Bachecalavoro; Roma; Ibrido; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Training and career development

International work environment

Competitive salary and bonuses

Descrizione del lavoro

Bachecalavoro cerca Customer Support Specialist Multilingual per progetti in Grecia. Ruolo onsite con opzioni remote; è richiesta relocation in Grecia per ruoli remoti. Gestirai richieste in più lingue e in inglese, supportando ordini e impostazioni prodotto.

La posizione offre stipendio competitivo, bonus legati alle performance e pacchetto relocation, formazione continua e crescita professionale in aziende internazionali.

Competenze

• Fluency in one of the listed languages + English.
• EU Work Permit is mandatory (no visa o support).
• Ottime capacità comunicative e problem solving.
• Esperienza in customer service è un vantaggio.

Mansioni

• Gestire richieste dei clienti via telefono, email o chat nella lingua madre e in inglese.
• Assistere i clienti con ordini, consegne e impostazioni prodotto.
• Fornire supporto tecnico e risoluzione problemi secondo le linee guida aziendali.
• Mantenere un alto livello di professionalità e soddisfazione clienti.
• Collaborare con il team per garantire un servizio di qualità.

Conoscenze

Danish

Dutch

French

German

Italian

Japanese

Norwegian

Portuguese

Spanish

Swedish

Inglese

Descrizione del lavoro

Customer Support Specialist Multilingual (Greece)

Luogo di lavoro: Roma
Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English

• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth