Customer support specialist multilingual

Bachecalavoro; Firenze; Ibrido; EUR 24.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Training and career development

Competitive salary + bonuses

International work environment

Descrizione del lavoro

Bachecalavoro cerca un/una Customer Support Specialist Multilingual per progetti in Grecia.

Gestirai richieste clienti via telefono, email o chat nelle tue lingue native e in inglese, assistendo su ordini, consegne e impostazioni prodotto. Lavora in un ambiente internazionale con opportunità di crescita.

Competenze

• Fluenza in una delle lingue elencate + inglese.
• Permesso di lavoro UE obbligatorio.

Mansioni

• Gestire richieste dei clienti via telefono, email o chat nella lingua madre e in inglese.
• Assistere i clienti con ordini, consegne e impostazioni prodotto.
• Fornire supporto tecnico e risoluzione problemi secondo le linee guida.
• Mantenere professionalità e alta soddisfazione del cliente.
• Collaborare con il team per garantire la qualità del servizio.

Conoscenze

Multilinguaggio

Inglese fluente

Descrizione del lavoro

Luogo di lavoro:

Firenze

Customer Support Specialist Multilingual (Greece)

Location:

Greece (Athens, Thessaloniki, and other locations depending on the project)

Contract Type:

Full-time, Permanent

Work Model:

On-site and remote options (remote roles require relocation within Greece)

Languages Required:

Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:

We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English


• Assist customers with orders, deliveries, and product settings


• Provide troubleshooting support and problem-solving in line with company guidelines


• Maintain a high level of professionalism and customer satisfaction


• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English


• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)


• Strong communication and problem-solving skills


• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses


• Relocation package (flight, accommodation assistance, and onboarding support)


• Training and career development with global brands


• International work environment with opportunities for growth