Customer Success Tech Architect - Data Streaming

International Business Machines Corporation; Segrate; Ibrido; EUR 40.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Healthcare program

Pension program

Life and disability program

Flexible Benefit program (welfare)

Smart working

Descrizione del lavoro

IBM Global Sales is seeking a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor for our customers. You will guide architectures, ensure value, and collaborate with Sales, Product, and Engineering to deliver outcomes.

You will work with Kafka, Flink, and Confluent IP while expanding customer relationships, driving adoption, and shaping the roadmap to maximize business impact across diverse industries.

Competenze

• Proven experience in a technical role within a product/SaaS company.
• Strong understanding of modern infrastructure and streaming technologies.
• Experience with cloud platforms and distributed systems.

Mansioni

• Advise customers as a technical architect to ensure success, retention and expansion.
• Collaborate with Sales, Product, Services, Support and Training teams.
• Guide architectures and promote value-based outcomes for Confluent subscriptions.
• Assist in reviews, migrations, and performance optimization across environments.
• Develop customer relationships and drive product adoption at scale.

Conoscenze

Enterprise SaaS

Cloud networking

Linux administration

Java/Python/Go

JVM tuning

English & Italian

Descrizione del lavoro

IBM Global Sales is seeking a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor for our customers. You will guide architectures, ensure value, and collaborate with Sales, Product, and Engineering to deliver outcomes.

You will work with Kafka, Flink, and Confluent IP while expanding customer relationships, driving adoption, and shaping the roadmap to maximize business impact across diverse industries.