Customer Solutions Engineer – driveshaft and driveline solutions

Allison Off-Highway Drive & Motion Systems; Crescentino; On-site; EUR 36,000 - 44,000; Full time

Job summary

Allison Off-Highway Drive & Motion Systems in Crescentino, Italy, is seeking an Application Engineer to select driveshafts and size power generation and distribution for customer projects. You will be the main technical interface, translating requirements into realizable solutions and presenting them to Sales and Product Management.

The role requires a university master in Mechatronics or Mechanical, 2+ years in applications for driveline components, fluent technical English, and willingness to

Qualifications

• University master degree: Mechatronics, Mechanical
• 2+ years of experience as application engineer for mechanical components or related to off-highway drivetrain/powertrain
• Experience with OH OEMs (CNH, Landini, Deere, etc.)
• Fluent in Technical English

Responsibilities

• Customer technical interface: main technical interface with the customer during development
• Application analysis: identify, calculate and select best technical solution; manage technical presentations with Sales and Product Management
• Powertrain solutions: collect and manage customer requirements, verify requirements are met on the final machine
• Continuous improvement: improve calculation tools, processes, documentation, vehicle and application knowledge
• Customer visits: attend meetings at customer site and participate in testing and commissioning at customer premises

Skills

Technical English

Customer communication

Powertrain knowledge

Sizing calculations

Problem solving

Education

Master's degree in Mechatronics or Mechanical

Tools

Matlab

CREO

Job description

Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.

What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.

Learn more about this role and how you can begin driving your career forward!

Position summary

As core assignment, the employee will be responsible for selecting the proper driveshaft(s) based on customer needs and requirements. He/she will also be responsible to size the power generation and distribution system in powertrains considering the specific drive cycle.

Main responsibilities

• Customer technical interface: he/she is the main (single) technical interface with the customer. He/she is the customer technical reference during the development of new projects, answer customer questions and leads the problem solving.
• Application analysis: starting from the customer requirements, the application knowledge and the customer needs, identifies, calculates and selects the best technical solution(s) to be offered to the customer. Manages the technical presentations to the customer and interacts with Sales and Product Management functions.
• Powertrain solutions: in case of powertrain systems (e.g. multiple and interconnected HW and SW elements), he/she is responsible to collect and manage the customer requirements, communicate the requirements to the Product and System Engineering and verify the requirements are met on the final machine.
• Continuous improvement: contributes to improve the calculation tools, the processes, the documentation, the vehicle and application knowledge.
• Customer visits: attends meeting at customer site and machine check-out. If needed, especially for high complexity/priority projects, he/she attends testing, commissioning, and development activities at the customer premises.

Main opportunities and challenges:

• Opportunity to be part of an international and skilled engineering community
• Be involved in new development projects by big OEMs
• Possibility to contribute to the growth of a young and expanding organization
• Contribute to Dana product strategy by capturing customer needs and product gaps
• Interact with many people with multiple roles in many countries.
• Travel in EU (approx. 50days/year) to stay connected with customers and colleagues
• Multiple career opportunities

Job position requirements

Education:

University master degree: Mechatronics, Mechanical

Professional background

• 2+ years of experience as application engineer for mechanical components or diversified experience in design, development engineering, or applications engineering as related to the off-highway, drivetrain/powertrain, or related mechanical industry
• Coming from Walterscheid, ZF or OH OEMs (CNH, Landini, Deere,...)
• Demonstrated Technical acumen
• At ease with sizing and calculation principles
• Capable of reading technical drawings and specifications of powertrain components
• Fluent in Technical English

Considered as a plus:

• Experince in the OH sector, Knowledge of Off-Highway market & the related applications, standards & regulations
• Experience with OH driveshaft, transmissions, axles and power distribution systems
• Experience as test engineer, field engineer
• Coming from Walterscheid, ZF or OH OEMs (CNH, Landini, Deere,...)
• Knowledge of Matlab
• Knowledge of CREO
• Experience in international team management
• Multi-lingual: Spanish, Italian, Dutch, French, and/or German
• Pro-active and dynamic mindset
• Strong communication skills, including customer presentations, project review meetings and status reports
• Able to work effectively in a cross-functional environment, having excellent interpersonal skills, team builder
• Strong organizational skills capable of handling multiple priorities under pressing deadlines

Compensation: Starting gross annual salary (RAL): starting at €40.000, Level B2 - CCNL Metalmeccanica Industria - The total compensation package will be determined based on the candidate's skills and professional experience.

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.