Customer Solution Expert (Puglia, Basilicata, Campania, Molise)

Becton Dickinson; Milano; In loco; EUR 41.000 - 65.000; Tempo pieno

Descrizione del lavoro

Becton Dickinson in Milano, Italy, seeks a Customer Solution Expert to drive growth of the diagnostic product portfolio in Southern Italy, including Bari and nearby provinces. You will train hospital staff, coordinate with clinicians and health departments, and tailor commercial offers to meet customer needs while aligning with policy.

Ideal candidates hold a scientific degree with microbiology focus, lab experience, excellent English, and strong communication and organizational skills.

Competenze

• Bachelor degree or equivalent in scientific disciplines, preferably microbiology.
• Proven track record in laboratory environments, understanding customer needs and driving growth.
• Experience providing technical/application support to customers.
• Knowledge of molecular diagnostics/biology is highly valued.
• Excellent communication, presentation, interpersonal and analytical skills.
• Results-driven, proactive and able to work independently within a matrix organization.
• Strong organizational skills to generate leads, prioritize activities and meet targets.
• Professional handling of confidential information.
• Excellent command of Windows XP and major Microsoft Office applications, particularly Excel.
• Fluent in English.
• Preferably located in Bari or province.

Mansioni

• Train hospital personnel through coaching and internal courses to keep customers updated on product use and new technologies.
• Engage with clinicians and health departments to coordinate activities and promote best practices in Blood Culture protocols.
• Prepare the most effective commercial offers aligned with customer needs and policy.

Conoscenze

Communication

Analytical skills

Interpersonal skills

Organizational skills

English fluency

Formazione

Bachelor degree in Scientific Disciplines

Microbiology specialization

Strumenti

Excel

Microsoft Office

Windows XP

Descrizione del lavoro

Job Description

As Customer Solution Expert reporting to our Regional sales Manager South Italy, your key challenge will be to drive and accelerate sales growth and penetration of our Diagnostic product portfolio in Puglia , Campania , Molise e Basilicata .

Major responsibilities include:

• Ensure the training of hospital personnel through the coaching and organization of internal courses, in order to keep customers constantly updated on the correct use of the products in use and to present the new technologies.
• Contact with clinicians (Infectivologists,, hematologists, etc.) , with the health departments, with the CIO to coordinate activities related to the control of antibiotic resistance and at the same time promote Good Practice in departments for example for the protocol Blood Culture
• Prepare the most effective commercial offer according to customer needs and in line with the commercial policy.

About you:

• Bachelor degree or equivalent experience in Scientific Disciplines, preferably with a specialization in Microbiology.
• Proven track record in laboratory-based enivornments, with the ability to understand customer needs, identify decision-makers, and drive business growth.
• Experience providing technical/application support to customers.
• Knowledge of molecular diagnostics/biology is highly valued.
• Excellent communication, presentation, interpersonal, and analytical skills.
• Results-driven, proactive, and able to work independently while collaborating effectively within a matrix organization.
• Strong organizational skills with the ability to generate leads, prioritize activities, and meet targets.
• Professional handling of confidential information.
• Excellent command of Windows XP and major Microsoft Office applications, particularly Excel.
• Fluent in English.
• Preferably located in Bari and province.

Salary & Benefits

Our target base salary range for this role is between €40,700 and €50,000per year, complemented by a competitive bonus structure and a comprehensive benefits package. CCNL Chimico Farmaceutico

Salary Range Information €40,700.00 - €65,150.00 EUR Annual

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Equal Opportunity

Becton, Dickinson, and Company is an Equal Opportunity Employer.

We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Location & Working Hours

Primary Work Location ITA Milano - Via Enrico Cialdini Additional Locations Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

We are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.