Customer Experience Associate - Entry Level

Dollar Tree Stores INC; Milano; In loco; EUR 18.000 - 19.000; Part-time

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Descrizione del lavoro

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to join our team. You will assist customers, handle transactions, and keep the store clean and well-stocked to deliver a great shopping experience.

The role requires a high school diploma and preferred prior customer service experience in retail or similar settings. You will be on your feet much of the day, lifting up to 50 lbs and maintaining professional customer interactions.

Competenze

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Mansioni

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Conoscenze

Customer service

Retail experience

Communication

Problem solving

Organization

Formazione

High school diploma

Descrizione del lavoro

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to join our team. You will assist customers, handle transactions, and keep the store clean and well-stocked to deliver a great shopping experience.

The role requires a high school diploma and preferred prior customer service experience in retail or similar settings. You will be on your feet much of the day, lifting up to 50 lbs and maintaining professional customer interactions.