Cultural Mediation & Migrant Support Assistant

Global Roles; Italia; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Global Roles is seeking a Project Assistant (Cultural Mediation) to support the Italian Ministry of Interior – Public Security Department in the MED.E.A. project.

The role focuses on cultural mediation, assisting in identification and registration procedures, and providing information to migrants and asylum-seekers. The position requires clerical support, translation between Italian and migrants' languages, and reporting to the project team with emphasis on empathy and professionalism in

Competenze

• High School Diploma with three years of relevant professional experience, or a Bachelor's Degree with one year of relevant working experience.
• Experience in migrants' assistance and cultural mediation is advantageous.
• Experience with international organizations or Italian Border Police is an advantage.
• Knowledge of asylum procedures and IV section operations is preferred.

Mansioni

• Provide clerical operational support at the Ministry of Interior – Public Security Department.
• Assist in identification procedures and in registering asylum applications.
• Translate documents between Italian and migrants' mother tongues.
• Inform migrants and asylum-seekers about identification procedures and asylum processes.
• Report activities to the Project Area Coordinator and prepare project financial documents.
• Deliver impartial mediation support and maintain information flow to the project team.
• Prepare a detailed final report following the project manager's template.

Conoscenze

Cultural Mediation

Migrant Assistance

Asylum Procedures

Conflict Prevention

Interpersonal Communication

Psychological Understanding

Clerical Support

Identification Procedures

Information Provision

Immigration Office Procedures

International Protection Knowledge

Fluent Italian

Fluent Hindi

Fluent Urdu

Formazione

High School Diploma + 3 years experience

Bachelor's Degree or equivalent + 1 year experience

Descrizione del lavoro

Global Roles is seeking a Project Assistant (Cultural Mediation) to support the Italian Ministry of Interior – Public Security Department in the MED.E.A. project.

The role focuses on cultural mediation, assisting in identification and registration procedures, and providing information to migrants and asylum-seekers. The position requires clerical support, translation between Italian and migrants' languages, and reporting to the project team with emphasis on empathy and professionalism in