CSA Customer Application Engineer (M/F/D)

Baker Hughes Company; Firenze; In loco; EUR 44.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Contemporary work-life balance

Private medical care

Life insurance

Tailored financial programs

Descrizione del lavoro

Baker Hughes Company in Italy is seeking a Customer Application Engineer to lead the technical portion of LTSA proposals, defining scope, assumptions, and deliverables. The role requires mastery of rotating machinery knowledge, cross-functional collaboration, and strong English communication.

The candidate will work with commercial and regional teams to ensure competitive, risk-balanced proposals and travel on short notice. A technical degree and 5–10 years of relevant experience are expected.

Competenze

• Bachelor’s degree in a technical field from an accredited college or university.
• 5–10 years of relevant industry experience in technical/commercial roles.
• Fluent spoken and written English.
• Willingness to travel on short notice.

Mansioni

• Interpreting customer technical requirements.
• Defining and challenging the service scope of work.
• Validating assumptions for existing and new technologies.
• Ensuring cost accuracy.
• Identifying and mitigating technical and contractual risks.

Conoscenze

Fluent English

Travel willingness

Complex scope management

Formazione

Bachelor's degree in technical field

Master's degree in engineering (desirable)

Descrizione del lavoro

Are you passionate about being part of a successful team? Are you excited by the prospect of working for an industry leader in Energy Technology? Join our team! Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future. Partner with the best. The Long-Term Service Agreements are a cornerstone of the Baker Hughes strategy to provide a mutually beneficial superior Customer service ensuring stable and profitable business growth.

The Customer Application Engineer is a key experienced role within the Commercial Service organization, responsible for leading the definition, preparation, and management of the technical portion of LTSA proposals, with ownership of complex scopes, cost assumptions, and customer-facing technical deliverables.

As a CSA Customer Application Engineer you will be responsible for:

• Interpreting customer technical requirements


• Defining and challenging the service Scope of Work


• Validating assumptions for existing and new technologies


• Ensuring cost accuracy


• Identifying and mitigating technical and contractual risks

Partnering with commercial, sales, engineering, and regional teams to optimize proposal competitiveness and will actively support customer negotiations on technical, operational, and risk-related topics. Acting as a technical partner for the regional commercial team, contributing to deal strategy, driving alignment across functions, and supporting the development of competitive, risk-balanced, and customer-focused proposals.

Fuel your passion

Requirements:

• Bachelor’s degree in technical field from an accredited college or university


• 5-10 years of relevant industry experience in roles such as Project Engineer, Design Engineer, Application Engineer, Project Manager, or similar technical/commercial positions, with proven ability to manage complex scopes and customer-facing activities


• Fluent spoken and written English


• Traveling with short notice

Desired:

• Master’s degree in engineering with focus on turbo-machinery from an accredited college or university


• Industrial market knowledge and proven experience in service, commercial, project execution, or application engineering environments


• Solid technical knowledge of rotating machinery, particularly gas turbines, including maintenance concepts, service scopes, and lifecycle cost drivers


• Strong interpersonal, communication, and influencing skills, with the ability to engage effectively with customers, senior stakeholders, and cross-functional teams


• Demonstrated ability to work collaboratively in a team environment while taking ownership of assigned deliverables


• Able to communicate complex technical and commercial topics clearly and effectively to peers, leaders, and customers


• Able to work autonomously, lead the development of complex technical/commercial solutions


• GB/BB certified

In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities


• Comprehensive private medical care options


• Safety net of life insurance and disability programs


• Tailored financial programs


• Additional elected or voluntary benefits

For Italy:

The initial pay range for this position will be 43.600,00 - 70.000,00 EUR Annual. The provisions of Contratto Collettivo Industria Metalmeccanica e della installazione di impianti will be applied to this position. Section VI - Titolo IV of that collective bargaining agreement relates to pay. The Baker Hughes internal title for this role is: Engineering Specialist - Customer Application Engineering.

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.