Consulting Engineer

Estarta Poland; Roma; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Cisco in Italy is seeking a Consulting Engineer to drive technology design, implementation, execution and optimization for customer projects. You will work with customers to plan, design, configure and diagnose Cisco’s products and services to accelerate outcomes.

Role requires BSc Computer Science or equivalent with 3-6 years of experience, solid RS (Routing & Switching) knowledge, and CCNP or higher. Italian and English language skills are required, with collaboration across account teams and

Competenze

• 3–6 years of relevant work experience.
• Solid knowledge of RS (Routing & Switching) and network design.
• Experience with Cisco tools and services.
• CCNP or higher certification.
• BSc Computer Science or equivalent degree.

Mansioni

• Drives technology design, implementation and optimization for customer projects.
• Plans, designs, configures and diagnoses Cisco products to accelerate outcomes.
• Assists customers with integration and implementation of tools and services.
• Supports presales activities and translates business requirements into solution design.
• Builds simulations in test labs to resolve complex problems and compatibility issues.
• Creates and delivers customer collateral, documentation and knowledge transfer.
• Aligns technical deliverables to customer business outcomes.
• Works with Cisco teams and partners on deployment strategies.
• Captures new implementation techniques and shares lessons with the team.

Conoscenze

Routing & Switching

Troubleshooting

Design

SDA/SD-WAN

Italian & English

Formazione

BSc Computer Science or equivalent

CCNP or higher

Descrizione del lavoro

We are hiring a Consulting Engineer to drive technology design, implementation, execution and/or optimization for customer projects/accounts.

• - Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
• - Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes.
• - Assists customers with integration and implementation of tools, systems and service assurance.
• - Supports presale activities and translates business requirements into solution design.
• - Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues.
• - Creates and delivers customer collateral, portals, documentation and knowledge transfer.
• - Aligns technical deliverables to customer business outcomes.
• - Drives customer technology transitions, influencing solution architectures and services.
• - Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals.
• - Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.
• - Takes responsibility of task/project implementation for assigned customer engagements.
• - Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team.
• - Creates and reviews project deliverables, e.g. Design Recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans.
• - Builds and/or leverages test environments as required to resolve complex problems and compatibility issues.
• - Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures).
• - Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs.
• - Typically interacts with individual contributors, managers, and customers.
• - Provides input to Sales team on technology solutions for customers.
• - Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience.
• - Solid knowledge of RS (Routing & Switching) is a must, with good expertise in troubleshooting and design. A second technology such as SDA or SD-WAN is required.
• - Language Requirements: Italian and English
• - Certifications: CCNP or higher