Concierge

Sonida Senior Living; Piemonte; In loco; EUR 27.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

Descrizione del lavoro

Parc at Piedmont, a Sonida Senior Living community, is seeking a friendly receptionist to greet visitors, answer calls, and route information while supporting a caring senior living environment. The role emphasizes delivering excellent customer service and accurate information to residents and families.

Responsibilities include mail handling, directing visitors, coordinating courier services, and resolving inquiries, contributing to smooth daily operations and a welcoming community atmosphere.

Competenze

• Excellent customer service and care to senior residents.
• Dependable and responsible team member.

Mansioni

• Answers telephone and directs caller to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services (FedEx, UPS).
• Resolves customer questions and concerns.

Conoscenze

Customer Service

Communication

Descrizione del lavoro

Find your joy here, at Parc at Piedmont, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Parc at Piedmont, a premier retirement community in Marietta, GA, provides quality care to residents in an INDEPENDENT LIVING, and ASSISTED LIVING, community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.