Commercial Systems Specialist

Essity; Legnano; In loco; EUR 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Essity in Legnano, Italy, seeks a Commercial Systems Specialist to support and optimize commercial tools and digital solutions across Italy, Spain, and Portugal. You will drive system adoption, improve data quality, and collaborate with Sales, Marketing, and Global teams to deliver value.

You will also provide training, support, and drive continuous improvement of reporting and analytics, including Power BI, data modelling, and BI transformations. Fluency in English is required.

Competenze

• University degree in Business, Engineering, IT, or Data Analytics.
• Experience in commercial systems and CRM management.
• Exposure to digital transformation initiatives and BI reporting.
• English proficiency; Spanish a plus.

Mansioni

• Support management and continuous improvement of commercial systems.
• Drive adoption and enhance data quality and reporting capabilities.
• Collaborate with cross-functional stakeholders to translate business requirements into effective system solutions.
• Provide training and user support for digital platforms.
• Identify opportunities to streamline processes and automate for commercial effectiveness.

Conoscenze

CRM management

Data modelling

Analytics

English proficiency

Stakeholder management

Python

Visual Basic

Formazione

University degree in Business/Engineering/IT/Data Analytics

Strumenti

Power BI

Power Apps

Power Query

DAX measures

Descrizione del lavoro

Commercial System Specialist

We are looking for a Commercial Systems Specialist to play a key role in supporting, optimizing, and driving the adoption of commercial systems and digital solutions across the IBIT cluster (Italy, Spain, and Portugal).

In this position, you will help ensure that commercial tools, reporting solutions, and digital initiatives effectively support business growth, customer engagement, sales excellence, and marketing effectiveness. Working closely with Sales and Marketing teams across IBIT and the Global Commercial Development Team, you will contribute to delivering innovative digital capabilities and strengthening commercial performance.

About the Role

As a Commercial Systems Specialist , you will be responsible for supporting and enhancing commercial systems, reporting solutions, and digital initiatives across Italy, Spain, and Portugal.

Working closely with Sales, Marketing, Customer Service, Commercial Analysts, and Global Commercial Development teams, you will drive system adoption, improve data quality and reporting capabilities, support digital transformation projects, and identify opportunities to simplify processes and increase commercial effectiveness. You will act as a key partner in ensuring commercial systems deliver value to the business while remaining aligned with global standards and strategies.

What You Will Do

• Commercial Systems Management: Support management, optimization, and continuous improvement of commercial systems across the IBIT cluster, ensuring alignment with global standards, data quality, reporting capabilities, system performance and business needs

• Digital Transformation & Innovation: Contribute to digital transformation and commercial excellence initiatives by supporting the implementation, adoption and continuous enhancement of digital tools, technologies, and processes at local market level

• Stakeholder Engagement & User Adoption: Collaborate with cross-functional local and global stakeholders to translate business requirements into effective system solutions, drive user adoption and ensure successful delivery of commercial initiatives

• Training & Support: Provide user support, maintain documentation, and deliver training and capability-building activities to enhance system knowledge, reporting proficiency and effective use of digital platforms

• Continuous Improvement: Support Continuous Improvement Process initiatives by identifying opportunities to streamline processes, increase automation, improve commercial effectiveness and promote standardized best practices across the IBIT cluster

Who You Are

• University degree in Business, Engineering, Information Technology, Data Analytics or a related field

• Relevant experience in commercial systems and/ or CRM management, sales operations, business analytics or similar areas

• Exposure to digital transformation initiatives combined with Digital Project Management attitude supported by experience with reporting and business intelligence tools, preferably Power BI including data modelling, DAX measures, and Power Query transformations

• Strong interest in digital technologies and data-driven decision-making,; AI-enabled solutions, Python, Power Apps and Visual Basic is considered an advantage

• Strong analytical, organizational, and problem-solving skills combined with the ability to translate complex data into meaningful business insights and actionable recommendations

• Proactive and collaborative Team Player with excellent communication and stakeholder management skills, capable of building effective relationships and working successfully in an international and cross-functional environment

• Continuous improvement mindset, passion for innovation, and strong focus on driving user adoption and business value through technology and process optimization

• Professionally proficient in English both written and spoken, Spanish knowledge is considered as a strong plus

What We Can Offer You

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being of people and drive positive change for society and the environment. At Essity, you’ll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.

Innovate for Good | Excel Together | Be You with Us

More About Position

This role is based in Legnano (Milan Area), Italy.

This job posting is open to applications from all genders (Law 903/77 and Legislative Decree 198/06) and to individuals of any age, nationality, religion, disability, sexual orientation, or other characteristics protected by law. We do not discriminate in relation to access or treatment during the selection process.

Application End Date:

14 set 2026