CNC Service & Spare Parts Specialist – Tech Sales

Tenova; Castellanza; On-site; EUR 38,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

On-site canteen

Supplementary healthcare coverage

Well-being initiatives

Annual appraisal and development

Job summary

Pomini in Castellanza, Italy, seeks a Service & Spare Parts Specialist with a passion for technology. You will support after-sales activities, handle spare parts supply and technical upgrades, and actively follow up to close deals while maintaining close contact with customers.

The role requires experience in service within CNC machinery, ability to read manuals and schematics, and strong communication. Hybrid work is offered with training and an on-site canteen.

Qualifications

• Secondary School Diploma in Engineering (mechanical, electrical or automation).
• Fluent English; other languages desirable.
• Good Office skills (Excel, Word) and SAP ERP.
• Willingness to travel occasionally.

Responsibilities

• Build and maintain relations with customers.
• Prepare and issue technical and commercial offers.
• Receive and process purchase orders.
• Collect job status information and provide feedback to customers.
• Monitor open accounting issues and collaborate with agents.
• Provide feedback to Executive Management.

Skills

Customer relation

Negotiation

Communication

Hands-on

Education

Engineering diploma (mechanical/electrical/automation)

Tools

SAP

Excel

Word

Job description

Pomini in Castellanza, Italy, seeks a Service & Spare Parts Specialist with a passion for technology. You will support after-sales activities, handle spare parts supply and technical upgrades, and actively follow up to close deals while maintaining close contact with customers.

The role requires experience in service within CNC machinery, ability to read manuals and schematics, and strong communication. Hybrid work is offered with training and an on-site canteen.