Client Service Director

Dentsu Aegis Network Ltd.; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading global marketing agency in Milan is seeking an experienced Client Service Director to foster client relationships, lead multidisciplinary teams, and drive business growth. The ideal candidate has 8-10 years of experience in client management, strong business acumen, and a passion for sustainability and inclusivity. This role offers a permanent contract with opportunities for impact in a supportive environment.

Competenze

• 8-10 years of experience in client management within integrated agency environments.
• Ability to lead multidisciplinary teams with horizontal collaboration.
• Strong focus on business development and client growth.

Mansioni

• Foster senior-level relationships for trust and satisfaction.
• Coordinate and motivate the team for growth.
• Identify upselling and cross-selling opportunities.
• Develop projects for sustainability and social impact.

Conoscenze

Client management experience

Team leadership

Business development

Sustainability awareness

Strategic vision

Descrizione del lavoro

Client Service Director page is loaded## Client Service Directorlocations: Milantime type: 全职posted on: 今天发布job requisition id: R1103158At dentsu we are looking for a Client Service Director to join our team in Milan.**Job Description:****Key Responsibilities:*** **Client Management and Relationship Building**: Foster senior-level relationships, promoting trust, satisfaction, and long-term partnerships.* **Team Leadership and Development**: Coordinate and motivate the team, encouraging growth, cross-functional collaboration (creative, media, CXM), and an open teaming approach.* **Business Growth**: Identify and promote upselling and cross-selling opportunities, offering integrated and high-value solutions.* **Strategic Vision and Innovation**: Translate strategies into concrete projects, collaborating with internal teams to ensure effective and relevant solutions for clients.* **Sustainability and Social Impact**: Propose and develop projects that contribute to inclusivity, responsibility, and the common good, aligned with Dentsu Creative’s role as a Benefit Corporation, in sinergy with DEI team.* **Operational Excellence**: Ensure quality and precision in delivery, with attention to detail and care in execution.* **Ethics, Diversity, and Inclusion**: Promote an open and inclusive environment, valuing the perspectives of all talents.* **Financial Oversight**: Monitor budgets, profitability, and margins, ensuring economic sustainability.* **Network Representation**: Embody the values of Dentsu Creative and the Dentsu Group, acting as an internal and external ambassador,**Requirements*** Proven experience (8-10 years) in client management within integrated agency environments,* Leadership of multidisciplinary teams and ability to orchestrate horizontal collaboration.* Strong orientation toward business development and client growth.* Sensitivity to sustainability, inclusion, and social responsibility topics.* Strategic vision combined with operational rigor and a results-driven mindset.**Location:**Milan**Brand:**Dentsu**Time Type:**全职**Contract Type:**永久