Client Advisor PT 24h (Categoria Protetta l. 68/99) - Giorgio Armani Milano

GIORGIO ARMANI S.P.A.; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion company in Milan is seeking a Client Advisor to ensure an outstanding client experience. The ideal candidate will have at least one year of relevant experience, a higher education degree, and fluency in English. Responsibilities include building client loyalty, achieving KPIs, and maintaining the store's image. Join a team that promotes diversity and inclusion while pursuing personal and professional growth.

Competenze

• Minimum one year of experience as a Client Advisor, preferably in the Fashion & Luxury industry.
• Fluent knowledge of English for effective communication.
• Excellent communication and interpersonal skills are a must.

Mansioni

• Ensure an outstanding Client Experience in the boutique.
• Build client loyalty by engaging new and existing clients.
• Monitor personal performance against assigned KPIs.
• Maintain impeccable store image and product presentation.
• Replenish stock on the sales floor and manage warehouse inventory.

Conoscenze

Client experience excellence

Communication skills

Interpersonal skills

Team spirit

Interest in fashion industry

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job

Within the Giorgio Armani's boutique in Milan, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the store
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Qualifications

Must have skills:

• At least one year of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.