Client Advisor

Anne Fontaine; Lazio; In loco; EUR 24.000 - 34.000; Tempo pieno

Descrizione del lavoro

Anne Fontaine is seeking a Store Ambassador for its Florence location. You will master the brand universe and ensure a personalized customer experience, contributing to the store's objectives with a proactive and communicative approach.

You will build relationships with customers and the team, require a strong fashion sense, energy and enthusiasm, and work within an enthusiastic, motivated environment. A permanent contract for 39 hours per week is offered.

Competenze

• Successful experience in high-end retail (minimum 3 years).
• Fluent in English and Italian (another language is a plus).
• Relational thinking, sense of service and team spirit.

Mansioni

• Develop and follow the customer portfolio.
• Participate in events such as launches of collections.
• Enhance the collection while respecting the brand's visual identity.
• Follow up stock and ensure reliability.

Conoscenze

High-end retail

Fluent English

Italian language

Relational thinking

Sense of service

Team player

Good listening

Descrizione del lavoro

Who we are

Since 1993, Anne Fontaine has been creating her high‑end women's ready‑to‑wear collections by offering a real lifestyle thanks to a complete wardrobe around the shirt, accompanied by a line of accessories. The Anne Fontaine House defines her client as a woman who assumes, dares and expresses the different facets of her personality with elegance and a pronounced taste for the style and quality of the materials worn.

Today, the company has 200 employees worldwide and offers its products in 50 stores spread over three zones (United States, Asia and Europe). Anne Fontaine's teams pay constant attention to the quality and details found in their products, the differentiating experience offered to shoppers and the selection and support of employees. Anne Fontaine is nowadays wishing to develop the notoriety and the visibility of its brand while preserving its artisanal know‑how around the embroidery and the lace which are made on the site of Honfleur where the workshops are. Employees are encouraged to be proactive and to develop in their position in a climate of trust that encourages responsibility, autonomy and versatility. The familial corporate culture of Anne Fontaine is also based on strong values : simplicity, proximity and demand at all levels of the company.

Job Description

Evolving in a high‑end environment, you will be an ambassador of the Anne Fontaine brand. In complete mastery of the brand universe and ensuring a personalized customer experience, you contribute to the achievement of the store's objectives.

Responsibilities

• Develop and follow the customer portfolio
• Participate in the organization of events such as launches of collections
• Enhance the collection by respecting the visual identity of the brand
• Participate in the follow‑up of the stock and ensure its reliability.

The store is located in Florence, Italie. Permanent contract: 39 hours a week

Who you are

We are looking for a candidate who is an excellent communicator with a confident, proactive approach, you will be relied on to build relationships with customers, as well as with the team you work with. You will need a good knowledge of fashion trends and plenty of energy and enthusiasm. Working within an enthusiastic and motivated team, you will have the ability to inspire customers, listen to their needs and meet their expectations.

Key Requirements

Successful experience in high‑end retail (minimum 3 years) Fluent in English an in Italien (an other language would be a plus) Relational Thinking Sense Of Service Team Player Good Listening Skills