Client Advisor

Marni; Fidenza; In loco; EUR 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commissions

Descrizione del lavoro

Marni in Fidenza seeks a Client Advisor to warmly greet customers, assist with stock control, and guide product selections in a luxury boutique. You will manage cash and card transactions, report discrepancies, and handle refunds while upholding brand guidelines.

The role requires a friendly, reliable team player with strong English skills and knowledge of inventory practices. The position offers a clear path within a boutique environment, with commissions and a gross annual salary of €25,500.

Competenze

• At least 3 years of experience as Sales Associate in Luxury/Fashion.
• Selling experience in RTW and accessories.
• Friendly and engaging personality.
• Confident, result-oriented demeanor.
• Helpful, polite with positive attitude and reliability.
• Able to work as part of a boutique’s team.
• Fluent English.

Mansioni

• Greeting customers and assisting them to find items.
• Giving advice on product selection and brands.
• Handling cash and card payments accurately.
• Reporting discrepancies to the supervisor and processing refunds.
• Dealing with customer complaints and maintaining brand guidelines.
• Tagging merchandise and receiving stock deliveries.
• Keeping displays up to date and aware of promotions.

Conoscenze

Customer greeting

Stock control

Product guidance

Cash handling

Refunds & complaints

Descrizione del lavoro

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor in Fidenza:

PROFILE

• Greeting customers;
• Be involved in stock control and management;
• Assisting customer to find what they are looking for;
• Giving advice and guidance on product selection to customers;
• Being responsible for processing cash and card payments;
• Reporting discrepancies and problems to the supervisor;
• Dealing with customer refunds;
• Responsible dealing with customer complaints;
• Working within established guidelines, particularly with brand;
• Attaching tags to merchandise on the floor;
• Receiving and storing the delivery of stock;
• Keeping up to date with special promotions and putting up displays.

Job Requirements

• At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
• Selling experience in RTW and accessories;
• Having a friendly and engaging personality;
• Comfortable working with members of the public;
• Should have a confident manner and result-oriented;
• Must be helpful and polite with positive attitude and reliable behaviour;
• Able to work as part of a boutique’s team;
• Knowledge of inventory techniques;
• Fluent English.

What We Offer

• CCNL Terziario Commercio
• Salary (gross annual): € 25.500
• Commissions

The recruitment process is also open to candidates belonging to protected categories as defined by Italian Law No. 68/1999.

Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.

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