Center Operations Lead: Programs, Events & Volunteers

USO; Napoli; In loco; EUR 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

USO Naples is seeking a Center Operations Specialist to manage day-to-day operations, ensure a welcoming environment for service members and families, and coordinate programs and volunteer activities. The role emphasizes customer service, safety, and effective communication within a nonprofit, military-friendly setting.

The position requires a proactive approach to coordinating resources, maintaining SOPs, and supporting program delivery across Naples locations, with opportunities to engage with

Competenze

• High School Diploma or equivalent.

Mansioni

• Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment.
• Engage and interact with Center visitors, troubleshoot issues and coordinate with vendors as needed.
• Maintain inventory and budget reporting; provide data for operational and financial reports.
• Develop and maintain a Standard Operating Procedure file for local operations and activities.
• Plan and oversee programs, logistics, inventory, budget, social media and database management as directed.

Conoscenze

Customer service

Event management

Budget management

Volunteer coordination

Communication skills

Cash handling

Problem solving

Teamwork

Non-profit experience

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office Suite

Volunteer management software

Social media platforms

Digital Cheetah

CRM software

Descrizione del lavoro

USO Naples is seeking a Center Operations Specialist to manage day-to-day operations, ensure a welcoming environment for service members and families, and coordinate programs and volunteer activities. The role emphasizes customer service, safety, and effective communication within a nonprofit, military-friendly setting.

The position requires a proactive approach to coordinating resources, maintaining SOPs, and supporting program delivery across Naples locations, with opportunities to engage with