Cell Therapy Account Management Specialist (CTAMS)

Biopharma Asia; Lombardia; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Bereavement leave

Well-being reimbursement

Service awards

Job summary

Johnson & Johnson Innovative Medicine seeks a Cell Therapy Account Management Specialist (Territory) for Central Italy in the Car-T commercial unit. You will be the primary contact for certified centers for Carvykti, guiding strategic and operational development.

Responsibilities include optimizing slot utilization, ensuring 100% booking at sites, and performing market analyses to support strategic goals. Strong cross‑functional collaboration is essential.

Qualifications

• Requires understanding of CAR-T therapy landscape and market access.
• Strong ability to coordinate with hospitals, clinics and KOLs.
• Experience in territory planning and multi-site management.

Responsibilities

• Act as the main liaison between J&J sites, site stakeholders, and management to coordinate and implement process changes.
• Define and implement strategies to optimize slot utilization and capacity development to maximize uptake of Carvykti.
• Ensure booking of 100% of slots at certified sites, manage overbooking and bottlenecks.
• Conduct comprehensive market analyses to support strategic objectives (potential, capacity, referral flows).
• Monitor competitor activity and maintain relationships with key stakeholders and decision-makers.
• Collaborate with Quality, CAR-T Operations, CTCs and MAF to address operational challenges and ensure excellence.

Skills

Territory management

CAR-T therapy knowledge

Stakeholder engagement

Clinical/scientific understanding

Communication

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Oncology/Hematology (Commission)

Job Category:

Professional

All Job Posting Locations:

Milano, Italy

Job Description:

Johnson & Johnson Innovative Medicine cerca un/una Cell Therapy Account Management Specialist (ruolo di territorio) centro-italia, nella commercial unit Car-T. La figura, dedicata alle terapie CAR-T del Mieloma Multiplo, fungerà da contatto principale per i centri certificati Carvykti assegnati e ne guiderà lo sviluppo strategico ed operativo.

Responsabilità principali

Come attività principale (circa 80% del tempo):

• Agire come principale referente tra i centri certificati J&J, gli stakeholder del sito e il management per coordinare, mantenere e implementare eventuali cambiamenti dei processi operativi;
• Definire e implementare strategie per ottimizzare l'utilizzo degli slot e lo sviluppo della capacità, con focus sul massimo uptake di Carvykti;
• Operare per garantire il booking del 100% degli slot nei siti certificati/attivati, inclusa la gestione di overbooking e dei potenziali colli di bottiglia di processo;
• Eseguire analisi di mercato complete (valutazione del potenziale, pianificazione della capacità, bacino d’utenza, flussi di referral, ecc.) a supporto dell’esecuzione degli obiettivi strategici;
• Monitorare l’attività dei competitor;
• Costruire e mantenere relazioni con stakeholder chiave e decisori nel mercato e presso i siti rilevanti;
• Collaborare strettamente con Quality, CAR-T Operations, CTCs e MAF per identificare le criticità operative e garantire l’eccellenza operativa.

Come attività secondaria (circa 20% del tempo):

• Per i siti da certificare: guidare il processo di certificazione end-to-end e mantenere/aggiornare regolarmente lo stato e il processo di certificazione del sito in coordinamento con il Cell Therapy Account Management Specialist Field Supervisor;
• In collaborazione con il Cell Therapy Coordinator (CTC), risolvere le problematiche durante le operazioni in corso, orientando il network J&J per garantire accesso alle risorse appropriate;
• Monitorare i potenziali nuovi siti CAR-T designati dalle Regioni italiane e dal SSN, lavorando a stretto contatto con Field Access, la funzione HEMAR e il Cell Therapy Account Management Field Supervisor.

Competenze personali

• Elevata flessibilità, approccio pragmatico e predisposizione ad apprendere rapidamente tematiche complesse;
• Mentalità strategica con capacità di progettare e implementare piani aziendali e soluzioni coinvolgendo e influenzando positivamente molteplici stakeholder;
• Capacità di costruire e mantenere relazioni a livello clinico e dirigenziale senior;
• Entusiasmo nell’identificare, coltivare e sfruttare network per rafforzare collaborazioni e garantire il flusso di pazienti;
• Capacità di tradurre analisi in piani operativi concreti;
• Spirito di squadra con approccio cross‑funzionale.
• Forti abilità di comunicazione, negoziazione e project management.

Preferred Skills:

• AI Judgement Integration
• Clinical Experience
• Communication
• Cross-Functional Collaboration
• Customer Centricity
• Customer Retentions
• Data Savvy
• Developing Partnerships
• Hematology
• Market Knowledge
• Oncology
• Performance Measurement
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Product Knowledge
• Relationship Building
• Sales
• Sales Projections
• Sales Trends
• Strategic Sales Planning

The anticipated base pay range for this position is:

€41.800,00 - €66.355,00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.