Cell Therapy Account Management Specialist (CTAMS)

Johnson & Johnson Co.; Lombardia; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Bereavement leave

Well-being reimbursement

Insurance plans

Job summary

Johnson & Johnson Innovative Medicine in Italy is seeking a Cell Therapy Account Management Specialist (territory) forCAR-T in the Centro Italia region. You will be the main contact for certified CAR-T centers and will guide strategic and operational development.

The role focuses ~80% on coordinating centers, optimizing slot usage and capacity, and ensuring 100% slot bookings. The remaining 20% covers site certification, issue resolution with Field networks, and collaboration with Quality, CAR-T

Qualifications

• Elevata flessibilità, approccio pragmatico e predisposizione ad apprendere rapidamente tematiche complesse.
• Mentalità strategica con capacità di progettare e implementare piani aziendali e soluzioni coinvolgendo stakeholder.
• Capacità di costruire e mantenere relazioni a livello clinico e dirigenziale senior.
• Entusiasmo nell’individuare, coltivare e sfruttare network per rafforzare collaborazioni e garantire flusso di pazienti.
• Capacità di tradurre analisi in piani operativi concreti.
• Spirito di squadra con approccio cross-funzionale.
• Forti abilità di comunicazione, negoziazione e project management.

Responsibilities

• Act as primary liaison between J&J certified centers, site stakeholders and management to coordinate, maintain and implement changes to operational processes.
• Define and implement strategies to optimize slot usage and capacity development, focusing on maximum uptake of Carvykti.
• Ensure booking of 100% of slots at certified sites, manage overbooking and bottlenecks.
• Conduct market analyses (potential, capacity planning, catchment, referral flows) to support strategic objectives.
• Monitor competitor activity.
• Build and maintain relationships with key stakeholders and decision-makers in the market and sites.
• Collaborate with Quality, CAR-T Operations, CTCs and MAF to identify operational issues and ensure operational excellence.
• For sites to be certified, lead end-to-end certification and keep status updated with Field Supervisor.
• Work with CTC to resolve issues during operations, guiding the network to access resources.
• Monitor potential new CAR-T sites designated by Regions and SSN, working with Field Access, HEMAR and Field Supervisor.

Skills

AI Judgement Integration

Clinical Experience

Communication

Cross-Functional Collaboration

Customer Centricity

Customer Retentions

Data Savvy

Developing Partnerships

Hematology

Market Knowledge

Oncology

Performance Measurement

Pharmaceutical Industry

Pharmaceutical Sales Marketing

Problem Solving

Product Knowledge

Relationship Building

Sales

Sales Projections

Sales Trends

Strategic Sales Planning

Job description

All Job Posting Locations

Milano, Italy

Job Description

Johnson & Johnson Innovative Medicine cerca un/una

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Pharmaceutical Sales

Job Sub Function

Sales - Oncology/Hematology (Commission)

Job Category

Professional

Cell Therapy Account Management Specialist (ruolo di territorio)

Johnson & Johnson Innovative Medicine cerca un/una Cell Therapy Account Management Specialist (ruolo di territorio) centro-italia, nella commercial unit Car-T. La figura, dedicata alle terapie CAR-T del Mieloma Multiplo, fungerà da contatto principale per i centri certificati Carvykti assegnati e ne guiderà lo sviluppo strategico ed operativo.

Responsabilità principali

Come attività principale (circa 80% del tempo)

• Agire come principale referente tra i centri certificati J&J, gli stakeholder del sito e il management per coordinare, mantenere e implementare eventuali cambiamenti dei processi operativi;
• Definire e implementare strategie per ottimizzare l'utilizzo degli slot e lo sviluppo della capacità, con focus sul massimo uptake di Carvykti;
• Operare per garantire il booking del 100% degli slot nei siti certificati/attivati, inclusa la gestione di overbooking e dei potenziali colli di bottiglia di processo;
• Eseguire analisi di mercato complete (valutazione del potenziale, pianificazione della capacità, bacino d’utenza, flussi di referral, ecc.) a supporto dell’esecuzione degli obiettivi strategici;
• Monitorare l’attività dei competitor;
• Costruire e mantenere relazioni con stakeholder chiave e decisori nel mercato e presso i siti rilevanti;
• Collaborare strettamente con Quality, CAR-T Operations, CTCs e MAF per identificare le criticità operative e garantire l’eccellenza operativa.

Come attività secondaria (circa 20% del tempo)

• Per i siti da certificare: guidare il processo di certificazione end-to-end e mantenere/aggiornare regolarmente lo stato e il processo di certificazione del sito in coordinamento con il Cell Therapy Account Management Specialist Field Supervisor;
• In collaborazione con il Cell Therapy Coordinator (CTC), risolvere le problematiche durante le operazioni in corso, orientando il network J&J per garantire accesso alle risorse appropriate;
• Monitorare i potenziali nuovi siti CAR-T designati dalle Regioni italiane e dal SSN, lavorando a stretto contatto con Field Access, la funzione HEMAR e il Cell Therapy Account Management Field Supervisor.

Competenze personali

• Elevata flessibilità, approccio pragmatico e predisposizione ad apprendere rapidamente tematiche complesse;
• Mentalità strategica con capacità di progettare e implementare piani aziendali e soluzioni coinvolgendo e influenzando positivamente molteplici stakeholder;
• Capacità di costruire e mantenere relazioni a livello clinico e dirigenziale senior;
• Entusiasmo nell’identificare, coltivare e sfruttare network per rafforzare collaborazioni e garantire il flusso di pazienti;
• Capacità di tradurre analisi in piani operativi concreti;
• Spirito di squadra con approccio cross-funzionale.
• Forti abilità di comunicazione, negoziazione e project management.

Required Skills

AI Judgement Integration, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trends, Strategic Sales Planning

Preferred Skills

AI Judgement Integration, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trends, Strategic Sales Planning

The Anticipated Base Pay Range For This Position Is

€41.800,00 - €66.355,00

Benefits

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

• This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.