Cashier Temporary - Boutique Roma

Hermes Paris; Roma; Presencial; EUR 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€10 meal voucher per working day

Annual incentive plan

Wellbeing programs

Descripción de la vacante

Hermès Paris in Rome is seeking a Cashier to ensure premium customer service and smooth store operations. You will manage tills, payments, and basic back-office tasks with a focus on accuracy and privacy.

The role requires a Bachelor’s in accounting, fluency in Italian and English, and experience in luxury retail. The position is full-time on a temporary contract with a starting gross salary around €28,000.

Formación

• Bachelor’s degree preferably in accounting or equivalent academic background.
• Fluency in Italian and English; a third language is an advantage.
• Professional background in luxury goods retail, preferably in similar positions.
• Proficient with Excel / PowerPoint / IT tools.
• Excellent interpersonal and communication skills with a customer-service orientation.

Responsabilidades

• Open and close the cash register and control the effective payments.
• Attend clients during their final steps of purchase and check cash transactions.
• Support customers providing all type of information, including aftersales product care suggestions.
• Perform all in-store sales transactions, set up the till, cash up, and assist tax refund procedures for foreigners.
• Contribute to back-office operations to support selling teams.
• Enter data and update IT tools; ensure procedures are followed.

Conocimientos

Customer service

Team player

Autonomy

Educación

Bachelor's degree in accounting

Herramientas

Excel

PowerPoint

IT tools

Descripción del empleo

The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs and providing the most memorable customer journey during the final boutique experience.

MAIN RESPONSIBILITIES

Open and close the cash register and control the effective payments;

Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients;

Support customers providing all type of information, including aftersales product care suggestions;

Perform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures;

Contribute to all or part of the store’s daily back-office operations to support selling teams;

• Help to implement and apply procedures. Ensure that data is entered into the system and that IT tools are updated;

Collect and update client data, in accordance with privacy policy and company procedures;

Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities;

Play an active role in customers’ events and animations whenever needed;

Willing to work temporarily. Fixed-term contract with expected full-time working hours.

PROFILE

Bachelor’s degree preferably in accounting or and equivalent academic background;

Fluency in Italian and English. A third language will be considered an advantage;

Professional background: previous experience in similar positions, preferably in a luxury goods boutique;

Proficient with Excel / Power Point / IT tools;

Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

Excellent interpersonal and communication skills, with a customer service orientation;

Team player mentality to build meaningful relationships and ability to work autonomously;

Availability, flexibility and dynamism to function in a high-pace environment;

Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

WHAT WE OFFER

• Contract Type: Temporary
• Working Hours: Full-time
• Indicative Starting Gross Annual Salary: €28,000, determined according to objective and gender-neutral criteria.
• Variable Pay: Eligibility for an annual incentive plan in line with Company policies.
• Benefits: €10 meal voucher per working day, in addition to statutory and collective bargaining benefits. Employees may also be eligible for supplementary benefits and wellbeing programs in accordance with Company policies.

In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.