Case Aid

Florence Crittenton Services of Orange Country Inc; Toscana; On-site; EUR 36,000 - 58,000; Full time

Job summary

Florence Crittenton Services of Orange Country Inc is seeking a coordinated social services assistant who collaborates with Social Workers/Case Managers to oversee and coordinate services for children, youth and young adults.

The role acts as a liaison with departments, placing agencies, and community resources, while assisting with referrals, documentation, and client transport as needed.

Qualifications

• High school diploma or GED required.
• Must be able to operate standard office equipment and be computer literate.
• Excellent verbal, written, analytical and problem-solving skills.

Responsibilities

• Oversees and coordinates all services for children, youth and young adults in partnership with the Social Worker/Case Manager.
• Assist with referrals, tracking of required documents and contract obligations.
• Audit electronic portal systems and maintain communication with treatment team members for follow-up.

Skills

Verbal communication

Written communication

Analytical skills

Problem-solving

Education

High School Diploma or GED

Tools

Computer literacy

Job description

Description

• In partnership with the Social Worker/Case Manager assigned, this position overseesand coordinates all services for children, youth and young adults. Acts as a liaison to various departments, placing agencies, community resources and affiliated agencies.

Essential Duties:

• Assist Social Workers/Case Managers with referrals, tracking of necessary documents required by contract.
• Auditing the contractually required electronic portal system and maintaining communication with various treatment team members, ensuring necessary follow up.
• Facilitates support groups, and training for assigned children and/or Resource Parents as required by program or contract.
• Assists in providing child and family with a structured orientation to address policies and procedures as well as questions or concerns.
• Provides relevant information to assist with appropriate treatment interventions and schedule consultations with treatment team, as needed.
• Documents services provided to each child, youth, or young adult as well as maintain accurate logs for outside services.
• Provides necessary transportation and escorts client to court appointments, medical health screenings and other services, as needed.

Requirements

• High School Diploma or GED. Must be able to operate standard office equipment and be computer literate. Applicant should possess excellent verbal, written, analytical and problem-solving skills. Must be able to communicate effectively and follow both oral and written instructions.

Additional Requirements:

• Must possess and maintain a valid, unrestricted California driver's license and current vehicle insurance. Must be able to understand and follow policy and procedures. Must be able to document services, incidents, and other required forms/documents.