Clinical Administrative Assistant

University Hospitals; Ravenna; In loco; EUR 36.000 - 47.000; Part-time

Descrizione del lavoro

Portage Pain Management Clinic is seeking a reception/secretarial support role to maintain patient records, facilitate smooth clinic operations, and uphold PHI compliance. The position emphasizes strong communication, interpersonal relations, and organizational skills in a clinical setting.

Responsibilities include managing both written and electronic patient records, maintaining the reception area, and supporting a learning environment while adhering to hospital policies and patient privacy

Competenze

• High school diploma or GED is required.
• 1+ years of clinical secretarial experience required.
• 1+ years experience in secretarial work required.

Mansioni

• Maintain patient records in written and/or electronic format.
• Facilitate communication and efficient unit/department operations.
• Maintain awareness and control of reception desk and surrounding area.
• Initiate and maintain positive relationships with patients, customers and coworkers.
• Support self-development and learning environment.
• Comply with all policies and PHI safeguarding requirements.

Conoscenze

Interpersonal skills

Communication skills

Organizational skills

Written and verbal communication

De-escalation

Independent working

Formazione

High School Diploma or GED

Strumenti

Computer proficiency

Descrizione del lavoro

About this job

Portage Pain Management Clinic - PRN (as needed)

A Brief Overview

• Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7
• Facilitates communication and efficient unit/department operations. Competency 5, 6
• Demonstrates knowledge and use of available resources and communication tools. Competency 7
• Maintains awareness and control of reception desk and surrounding area. Competency 5,6
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
• Takes responsibility for self -development and supports a learning environment. Competency 3
• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)

Work Experience

• 1+ years Of experience in a clinical setting with secretarial experience (Required) or
• 1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
• Ability to complete tasks with minimal supervision. (Required proficiency)
• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
• Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)