Cafe Barista

Tesco; None; Sur place; EUR 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

10% off + 15% at pay day weekends with

Colleague Clubcard discounts

Flexible working from day one

Free wellbeing services

Uniform provided

Résumé du poste

Tesco Caf is seeking a Barista to join our team and deliver quality drinks and excellent customer service. You’ll learn the menu, maintain stock levels, and support colleagues under the Caf Manager’s guidance as you help customers enjoy a fast and friendly service experience.

You will be required to be at least 18 years old to apply. This role offers opportunities for training via our Click and Learn resources and a chance to grow within Tesco Caf.

Qualifications

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.

Responsabilités

• Serve drinks quickly and efficiently to customers.
• Adhere to food safety and hygiene regulations.
• Regularly review stock levels and follow policies and procedures.
• Support team members' development with guidance from the Caf Manager.
• Keep up to date with communications, offers, and menu changes.
• Resolve customer complaints where possible.

Connaissances

Barista experience

Customer service

Coaching & training

Description du poste

We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Caf teams. Whether its a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, youll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.

Youll bring your skill as a Barista (or as someone whos worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, youll ensure youre familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.

At Tesco Caf, were committed to providing opportunities for everyone to be at their best. With your experience, youll take ownership of team barista development and work closely with the Caf Manager to support those looking to develop their skills Plus, youll use our Click and Learn portal and other caf resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures:

• Working at speed to serve a range of drinks to our customers quickly and efficiently.
• Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards.
• Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures.
• Working with the Caf Manager to identify and support team members looking to develop as Baristas.
• Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes.
• Resolving any customer complaints where possible.

You will need

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.

Personal

• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to support colleagues and the Café Manager.

What’s in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but arent limited to::

• Get 10% off and 15% at pay day weekends; save up to 2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Request flexible working from day one
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of lifes moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click [1] here.

References

Visible links

1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/

About Us

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.

We are proud to have an inclusive culture at Tesco Caf where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Were proud to have been accredited Disability Confident Leader and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click1 here.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

References

Visible links

1. https://www.tesco-careers.com/accessibility/>