Business Change Lead Specialist

Sisal; Lombardia; Hybrid; EUR 43,000 - 50,000; Full time

Benefits offered by this job

Meal allowance

Supplemental Health Insurance

Hybrid working model

12-month fixed-term contract

Job summary

Sisal, part of Flutter SEA, seeks a Business Change Lead in Italy to drive change management initiatives across the SEA region. You will lead communication, training and stakeholder engagement, translating programme objectives into actionable plans and sustaining new ways of working.

You will collaborate with the programme team and regional stakeholders to pitch changes, monitor adoption, and measure impact, while shaping engagement and training materials.

Qualifications

• Strong knowledge and experience of using change management methods.
• Excellent communication and stakeholder engagement skills.
• Ability to lead and coach others through change.

Responsibilities

• Change Strategy and Planning. Develop and implement detailed change management plans including strategies for communication, training and stakeholder engagement which are aligned to the overall programme plan.
• Change advocate. Champion business change best practice and advocate for the value change can add.
• Stakeholder Management. Build and maintain trusted and valued relationships with key stakeholders ensuring their needs are identified and addressed and they are engaged throughout the programme.
• Leadership and influence. Represent business change within the programme team and ensure plans support the required behaviour changes. Support and challenge others when appropriate.
• Change Communication. Develop the communications strategy and write clear, targeted communications for impacted stakeholders, ensuring consistent messaging that helps colleagues understand and adopt the changes.
• Training Development and Delivery. Oversee training development and delivery and, where required, write training content with support from subject matter experts (SMEs) to help colleagues adopt new ways of working.
• Hypercare Plans. Lead the development of hypercare and post-implementation support to drive change adoption.
• Change Measurement. Track the effectiveness of change through metrics and colleague feedback.

Skills

Change management

Influencing

Adaptability

Leadership coaching

Ambition for change

Job description

About Us

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

Italy - €42,759 - €50,324

About Us

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

Your team:

Our Group Procurement brings together procurement expertise across Flutter to help our businesses achieve value from supplier relationships and manage third-party risk. The function works with regional teams to align Group Procurement priorities with local business needs.

Your role:

As a Business Change Lead within Group Procurement, you will lead the change activities needed to deploy procurement programme initiatives across the SEA region and embed new ways of working. You will translate programme objectives and an understanding of local business impacts into a clear approach that helps colleagues adopt and sustain the changes.

Working with the programme team, other Business Change Leads and regional stakeholders, you will shape engagement, communications and training around the needs of impacted colleagues. You will build trusted relationships and influence without formal authority, aligning Group priorities with local business needs.

What you’ll do:

• Change Strategy and Planning. Develop and implement detailed change management plans including strategies for communication, training and stakeholder engagement which are aligned to the overall programme plan.
• Change advocate. Champion business change best practice and advocate for the value change can add.
• Stakeholder Management . Build and maintain trusted and valued relationships with key stakeholders ensuring their needs are identified and addressed and they are engaged throughout the programme.
• Leadership and influence. Represent business change within the programme team and ensure plans support the required behaviour changes. Support and challenge others when appropriate.
• Change Communication. Develop the communications strategy and write clear, targeted communications for impacted stakeholders, ensuring consistent messaging that helps colleagues understand and adopt the changes.
• Training Development and Delivery . Oversee training development and delivery and, where required, write training content with support from subject matter experts (SMEs) to help colleagues adopt new ways of working.
• Hypercare Plans. Lead the development of hypercare and post-implementation support to drive change adoption.
• Change Measurement . Track the effectiveness of change through metrics and colleague feedback.

What you’ll bring:

• Expertise. Have strong knowledge and experience of using change management methods.
• Influencing skills. Strong communication, presentation and emotional intelligence skills. Able to build credibility and stakeholder relationships, using tailored messages and negotiation to influence without authority.
• Adaptability. Able to thrive in a fast-paced environment with high levels of ambiguity and change.
• Leadership and coaching. Able to lead and develop others, using active listening, questioning and constructive feedback to coach colleagues through change and build confidence.
• Aspiration. Has a passion for change, innovation and putting people at the centre of change.

Why choose us:

• 12-month fixed-term contract with hybrid working model
• A dynamic environment within the world’s largest online gaming group.
• Opportunities for learning, growth and cross-country collaboration.
• Meal allowance.
• Supplemental Health Insurance.

Choose us also for:

• An inclusive work culture and access to our Diversity & Inclusion initiatives.
• Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.
• Learning & Development: training platforms, workshops, conferences, and our FlexiLearning program (4 hours per month dedicated to learning).
• Volunteering during working hours.

Base pay hiring range for this role in Italy: 42,759 € - 50,324 € gross per year, under the Commercio collective agreement, level 2°.

This is our standard pay guide for the role and location; any offer made will reflect your experience, skills and interview assessment, and will ordinarily fall within this range. Additional reward elements (benefits and/or incentives) may apply depending on the role and location.

Much more about us:

• Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside .
• Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity

Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.