Beauty Advisor & Guest Experience Specialist

Sephora USA, Inc; Italia; Remote; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Discounts on Sephora products

Free beauty product gifts

Tailored welfare offers

Job summary

Sephora Taormina is seeking a Beauty Advisor to greet customers and provide expert product recommendations, creating a memorable shopping experience. You will build client relationships, tailor consultations to profiles, and support daily store operations while contributing to sales targets.

The role suits candidates with prior experience in similar retail positions, a client-centric mindset, and the ability to work within a fast-paced, multinational beauty environment.

Qualifications

• Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant)
• Knowledge of key commerce KPIs
• Empathy and dynamism
• Results-oriented mindset
• Aptitude for teamwork
• Willingness to value uniqueness & differences

Responsibilities

• Greet customers and ensure a unique and memorable shopping experience: you will make them feel pampered, listened to, and expertly advised.
• Build strong client relationships and deliver client-centric solutions, offering clients personalized consultations based on their profiles.
• Support the Store Manager and Specialists in managing daily activities.
• Actively contribute to achieving store objectives (budget and targets), adapting to strategic changes and new action plans established by management.
• Organize and manage the stockroom of the store and deliveries.
• Contribute to creating a strong team spirit, with a trustful and open interaction, by collaborating with colleagues within and beyond the organization.
• Fostering a positive and productive environment, highlighting wins, celebrating and crediting the team and individuals for successes.

Skills

Empathy

Dynamism

Teamwork

Customer service

Results-oriented

KPI knowledge

Job description

Sephora Taormina is seeking a Beauty Advisor to greet customers and provide expert product recommendations, creating a memorable shopping experience. You will build client relationships, tailor consultations to profiles, and support daily store operations while contributing to sales targets.

The role suits candidates with prior experience in similar retail positions, a client-centric mindset, and the ability to work within a fast-paced, multinational beauty environment.