Bar Experience Specialist

Hotel Domani; Firenze; Ibrido; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Marriott International – The Luxury Collection is seeking a Guest Service Expert in Firenze, Italy, to create memorable guest experiences from greeting to service completion. You will coordinate with kitchen and service staff, assist guests with meals, and ensure a clean, safe, and polished environment.

The role emphasizes professional appearance and communications, with responsibilities for table service, menu verification, and hands-on support to guests and the team in a luxury hotel setting.

Competenze

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Mansioni

• Set tables and assist guests with meals and service details.
• Communicate with kitchen and dining staff to coordinate orders and timing.
• Interact with guests and provide attentive service throughout meals.
• Maintain clean and organized work areas and service stations.
• Read and verify menu information and accommodate guest requests.
• Move, lift, push, and place objects up to 25 pounds without assistance and up to 50 pounds with assistance as needed.
• Ensure professional appearance, behavior, and adherence to policies at all times.

Conoscenze

Customer service

Hospitality

Guest relations

Formazione

High school diploma or GED

Descrizione del lavoro

Marriott International – The Luxury Collection is seeking a Guest Service Expert in Firenze, Italy, to create memorable guest experiences from greeting to service completion. You will coordinate with kitchen and service staff, assist guests with meals, and ensure a clean, safe, and polished environment.

The role emphasizes professional appearance and communications, with responsibilities for table service, menu verification, and hands-on support to guests and the team in a luxury hotel setting.