Banqueting Supervisor

Hosco_Abroad; Rovigo; In loco; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

IHG Hotels is seeking a Banqueting Supervisor to lead a dedicated events team and deliver memorable guest experiences at our venue. You will oversee daily banquet operations, coordinate with kitchen and service staff, and ensure flawless event execution.

Responsibilities include staff scheduling, planning meetings, handling dietary requirements, and maintaining high standards of service in a fast-paced environment with day and night shifts.

Competenze

• Higher Diploma / Higher Education qualification specialized in hotel industry or Tourism is preferred.
• A minimum of 2 to 4 years’ experience working in a 5-star property or similar environment.
• Excellent written and verbal communication.
• Experience in leading a team with key leadership skills.
• Ability to work in a fast-paced environment and flexible to workday and night shifts.
• Maintain positive attitude, warm personality, attention to detail and smart appearance.
• Strong attention to detail and problem-solving abilities.

Mansioni

• Manage daily operations of the banquet/conference facility, including inventory, ordering supplies, and staff hiring/training.
• Assist with planning meetings, conventions, and other events, including scheduling with venue personnel and arranging catering.
• Coordinate with staff on dietary restrictions or preferences for guest bookings.
• Schedule staff and confirm attendance at events.
• Handle guest requests and concerns professionally.
• Oversee setup and takedown of event equipment (tables, chairs, tents, stations, stages, podiums).
• Contribute to planning and coordination of events.

Conoscenze

Team leadership

Communication skills

Attention to detail

Problem solving

Flexibility (day/night shifts)

Formazione

Higher Diploma / Higher Education in hotel industry or Tourism

Descrizione del lavoro

Are you passionate about creating unforgettable client experience and leading a dedicated team? Join us as a Banqueting Supervisor and be part of something extraordinary, as we aim to deliver exceptional service and create lasting memories.

Responsibilities:

• Managing the daily operations of the banquet/conference facility, such as checking inventory levels, ordering food and supplies, and hiring and training new staff members
• Assisting with planning meetings, conventions, and other special events, including scheduling appointments with venue personnel, handling room setup details, and arranging catering services
• Coordinating with staff to ensure that they are aware of any dietary restrictions or preferences of guests who have booked the event.
• Scheduling staff members and confirming their attendance at events.
• Handle guest requests and concerns with professionalism.
• Overseeing the set up and take down of event equipment, including tables, chairs, tents, food stations, stages, and podiums.
• Contribute to the planning and coordination of events.

Qualifications:

• Higher Diploma / Higher Education qualification specialized in hotel industry or Tourism is preferred.
• A minimum of 2 to 4 years’ experience working in a 5-star property or similar environment.
• Excellent written and verbal communication
• Experience in leading a team with key leadership skills.
• Ability to work in a fast-paced environment and flexible to workday and night shifts.
• Maintain positive attitude, warm personality, attention to detail and smart appearance.
• Strong attention to detail and problem-solving abilities.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner vetrinabakeca