Back Office Assistant in Store Intern - Firenze Calzaiuoli

Sephora USA, Inc; Firenze; In loco; EUR 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welfare offers

Free beauty product gifts

Discounts on Sephora products

Descrizione del lavoro

Sephora Firenze Calzaiuoli is seeking a Back Office Assistant to support Store Managers, plan team schedules, and manage vacation calendars.

You will organise recruitment, screen CVs, schedule interviews, onboard new joiners, and oversee filing and archiving; SAP familiarity is a plus.

Experience in similar roles within multinational retail, knowledge of key KPIs, and a collaborative, empathetic approach will help you thrive in this dynamic environment.

Competenze

• Previous experience in similar roles in multinational retail is required.
• Knowledge of key commerce KPIs.
• Empathy and dynamism are essential.
• Results-oriented mindset is important.
• Aptitude for teamwork and collaboration.
• Willingness to value uniqueness & differences.

Mansioni

• Support Store Managers in planning store team schedules and vacation calendars.
• Plan and manage the training schedule and onboarding activities.
• Organize recruitment: CV screening and interview scheduling.
• Onboard new joiners: documentation and filing/archiving.
• Manage supplies and vendor relations; familiarity with SAP.
• Ensure compliance with company policies and safety regulations.
• Maintain warehouse operations and audits for efficiency.

Conoscenze

Store operations

Commerce KPIs

Empathy

Results orientation

Teamwork

Diversity & inclusion

Strumenti

SAP

Descrizione del lavoro

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collaboratively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we c onnect customers and beauty brands within the world’s most passionate beauty community . With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the m ost unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

As a Back Office Assistant, and a valued member of the Firenze Calzaiuoli team, you will excel and enjoy this position if you are ready to actively handle the following missions:

• Support Store Managers in planning store team schedules and monitoring discrepancies in the company management system
• Plan and manage the vacation calendar and training schedule
• Organize recruitment for new hires: CV screening and interview scheduling
• Onboard new joiners: plan onboarding activities, prepare documentation, and manage filing/archiving
• Manage supplies (through internal systems and external vendors); familiarity with SAP
• Ensure compliance with company procedures (policies and safety regulations)
• Continuously improving efficiency and ensuring proper maintenance of operations related to warehouse audits

• Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs.
• Empathy and dynamism.
• Results-oriented mindset.
• Aptitude for teamwork.
• Willingness to value uniqueness & Differences

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products.
• Work that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environment impact activities organized by our "Sephora Stands" committee.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.