Beauty Advisor - Firenze S. Maria Novella

LVMH; Firenze; Hybrid; EUR 18,000 - 26,000; Full time

Job summary

Sephora Firenze Santa Maria Novella is seeking a Beauty Advisor to greet customers, deliver personalized consultations, and support daily store operations. You will build lasting client relationships, advise on products based on profiles, and help drive store objectives. Join a dynamic, inclusive team and contribute to a memorable shopping experience.

The role emphasizes empathy, results, and teamwork in a fast-paced retail environment, with opportunities to grow within the Sephora brand.

Qualifications

• Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant) preferred in fast-paced retail.
• Knowledge of key commerce KPIs.
• Empathy and dynamism.
• Results-oriented mindset.
• Aptitude for teamwork.
• Willingness to value uniqueness & Differences.

Responsibilities

• Greet customers and ensure a unique and memorable shopping experience.
• Build strong client relationships and provide personalized consultations based on profiles.
• Support the Store Manager and Specialists in daily activities.
• Contribute to achieving store objectives and adapt to new action plans by management.
• Organize and manage the stockroom and deliveries.
• Foster a positive team environment with open collaboration.

Skills

Sales experience

KPIs knowledge

Empathy

Results oriented

Teamwork

Value differences

Job description

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we c onnect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the m ost unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

As a Beauty Advisor, and a valued member of the Firenze Santa Maria Novella team, you will excel and enjoy this position if you are ready to actively handle the following missions:

• Greet customers and ensure a unique and memorable shopping experience: you will make them feel pampered, listened to, and expertly advised.
• Build strong client relationships and deliver client-centric solutions , offering clients personalized consultations based on their profiles.
• Support the Store Manager and Specialists in managing daily activities.
• Actively contribute to achieving store objectives (budget and targets), adapting to strategic changes and new action plans established by management.
• Organize and manage the stockroom of the store and deliveries.
• Contribute to creating a strong team spirit, with a trustful and open interaction, by collaborating with colleagues within and beyond the organization .
• Fostering a positive and productive environment, highlighting wins, celebrating and crediting the team and individuals for successes.

Qualifications:

• Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs.
• Empathy and dynamism.
• Results-oriented mindset.
• Aptitude for teamwork.
• Willingness to value uniqueness & Differences

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products.
• Work that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.