Aviation Cargo Booking & Customer Service Specialist

Cargolux Airlines International SA.; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Cargolux Airlines International SA. is looking for a dedicated customer service representative to join their team in Milan. The successful candidate will manage customer issues, ensure excellent service, and oversee booking processes.

Qualified candidates should have experience in a cargo booking environment, strong communication skills in both Italian and English, and be able to operate effectively under pressure.

Join us to promote Cargolux’s digital sales channels and enhance customer experience!

Competenze

• Previous exposure in a cargo booking office environment is a necessity.
• Operational knowledge required.
• Communicate effectively and assertively.

Mansioni

• Deliver customer service excellence by timely responses to customer requests.
• Manage customer complaints as per guidelines.
• Timely processing of booking requests and updates to avoid shortfalls.

Conoscenze

Customer service excellence

Excellent communication in Italian and English

Organizational skills

Ability to meet tight deadlines

PC literacy in Word and Excel

Formazione

General school leaving certificate or equivalent

Descrizione del lavoro

Cargolux Airlines International SA. is looking for a dedicated customer service representative to join their team in Milan. The successful candidate will manage customer issues, ensure excellent service, and oversee booking processes.

Qualified candidates should have experience in a cargo booking environment, strong communication skills in both Italian and English, and be able to operate effectively under pressure.

Join us to promote Cargolux’s digital sales channels and enhance customer experience!