Assistant General Manager

Tory Burch; Serravalle; In loco; EUR 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Tory Burch is seeking a retail leadership professional to oversee client relationships and drive business results at our Serravalle location in Italy. You will manage teams, set clear goals, and uphold our standards of excellence in customer service and brand presentation.

The role emphasizes people management, talent development, and delivering world-class experiences that reflect Tory Burch values and the brand’s luxury lifestyle positioning.

Competenze

• Undergraduate degree in business or fashion (a plus).
• 3–5 years of management experience.
• Proven track record of success in retail or consumer-facing leadership.

Mansioni

• Oversee development of clientele relationships and drive customer engagement.
• Lead and drive business initiatives, setting clear goals and holding teams accountable.
• Build a world-class talent team to deliver exceptional retail experiences.
• Collaborate across teams to promote brand awareness and positive coverage of the collection.

Conoscenze

People management

Customer relationship management

Business development

Formazione

Undergraduate degree in business or fashion

Descrizione del lavoro

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!Life @ToryBurch is Special Because:When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.Our culture is welcoming and inclusive - everyone is empowered to make a difference.We have the best team in the world and believe in paying competitively and rewarding for high performance.Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.We are invested in your professional growth – you’ll have access to free executive coaching on-demand.The typical day is… atypical. You might be overseeing the development of clientele relationships and driving business initiatives, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.To Land This Role:Undergraduate Degree (business or fashion related discipline a plus)3-5 years of Management ExperienceProven Track Record of SuccessWhy You’ll Want to Join Our Team:The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results. By tapping into our relationships with customers, we are able to build brand awareness, promote new product assortments, and generate positive coverage of our company, our collections, and our Foundation. We work hard and have fun while doing it!How We Work TogetherAdaptable – We change before we have toEntrepreneurial – We own itCollaborative – There’s no “I” in ToryClient & Brand Focused – We put ourselves in Tory’s shoesLive the Values – We show up for each otherFunctional Expertise – We’re constantly learning and growing#TeamTory ValuesWe show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.