Assistant F&B Outlets Manager - Maternity Cover - Excelsior Gallia

The Luxury Collection; Lombardia; Presencial; EUR 26.000 - 28.000; Jornada completa

Descripción de la vacante

The Luxury Collection in Milan seeks a dedicated non-management food and beverage professional to uphold luxury service standards on every shift.

You will supervise opening and closing duties, ensure grooming and attire, monitor guest needs, assist with hiring, training, scheduling, and coaching, and enforce safety, confidentiality, and asset protection in a fast-paced luxury setting. You will foster teamwork and maintain cleanliness and organization to enhance guest satisfaction.

Formación

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsabilidades

• Ensure staff teamwork to deliver optimum service and meet guest needs.
• Inspect grooming and attire, complete opening/closing duties, and ensure cleanliness.
• Monitor dining rooms for seating, safety, and guests' well-being; complete work orders.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees; be a role model.
• Follow safety policies, protect assets, and maintain confidentiality; uphold company standards.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

Additional Information

• Job Number 26142010
• Job Category Food and Beverage & Culinary
• Location Piazza Duca D'Aosta 9, Milan Milan 20124, ItalyVIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management
• Pay Range: EUR 26000 - 28000 Annual Salary

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.

In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.