Assets Protection Team Leader

Target; Napoli; On-site; EUR 27,000 - 47,000; Full time

Job summary

Target is seeking an Assets Protection Team Leader to guide a team of hourly colleagues in a busy retail environment. You will lead with a focus on safety, security, and exceptional guest service, while executing loss prevention strategies and incident response.

Responsibilities include coaching staff, implementing security plans for events, and aligning staffing with demand to protect assets and deliver a consistent guest experience at Target stores.

Responsibilities

• Lead a team of hourly team members and develop their skills and performance.
• Deliver guest experience commitments and ensure friendly, helpful service.
• Identify theft and shortage trends and implement loss prevention tactics.
• Develop and execute security plans for in-store events and emergencies.
• Coordinate staffing to align with guest and business needs while ensuring accountability.

Job description

The starting pay range for this position per hour is $22.25 - $24.25. The full pay range for this position per hour is $22.25 - $37.80

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target including store leaders and public safety officials, inclusive of law enforcement.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Team Leader can provide you with the skills and experience of:

• Leading a security culture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team members
• Implementing daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
• Responding to external and internal theft incidents and preventing future theft
• Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy and leadership's guidance
• Partnering, educating and supporting store business leaders on operational shortage priorities
• Leading a team of hourly team members, including leveraging skills in interviewing, developing, evaluating and retaining talent

As an Assets Protection Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Support total store sales and increase profitability by ensuring products are in stock and available to our guests. Welcome and engage guests at the front of the store and on the salesfloor
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Support your leader in educating teams on emergency preparedness and physical security procedures.
• Develop, coach and lead your team members to elevate their skills and expertise, per direction from your direct leader
• Anticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management
• Identify theft and shortage trends in your store
• Identify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends)
• Develop team schedules and adjust based on security and theft trends with leader validationOwn the prevention (inclusive of merchandise protection budgeting), identification and resolution of external theft incidents. Resolve theft using good judgement and conducting apprehensions while adhering to policy and procedures
• Initiate, investigate and resolve internal investigations as directed by AP leader in your market and/or your direct leader
• Educate store leadership on merchandise protection best practice and audit execution