Area Operations Lead: Safety, Quality & Productivity

Amazon; Italia; Remote; EUR 45,000 - 65,000; Full time

Job summary

Amazon is seeking an Area Manager to lead a site’s operations, ensuring safety, quality, and on-time order fulfilment. You will manage a team, drive multiple projects across the network, and collaborate with site leadership to meet customer demand while upholding Amazon's standards.

Based at one of our Fulfilment Centres in Italy, you will own shift performance, drive continuous improvements, mentor new managers, and implement streamlined processes to boost productivity and service quality for

Qualifications

• Bachelor's degree is required.
• Experience managing people.
• Experience communicating with a wide range of stakeholders.
• Experience using data to influence decisions.
• Advanced proficiency in English and Italian.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

Skills

People management

Stakeholder communication

Data-driven decision making

English language proficiency

Italian language proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

Amazon is seeking an Area Manager to lead a site’s operations, ensuring safety, quality, and on-time order fulfilment. You will manage a team, drive multiple projects across the network, and collaborate with site leadership to meet customer demand while upholding Amazon's standards.

Based at one of our Fulfilment Centres in Italy, you will own shift performance, drive continuous improvements, mentor new managers, and implement streamlined processes to boost productivity and service quality for