Amazon EU Account Assistant

Polti Group; Bulgarograsso; In loco; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Polti S.p.A. in Bulgarograsso (Como, Italy) is seeking an Amazon EU Account Assistant to join its E-Commerce Department.

You will support the management and optimization of Polti's Amazon account across European marketplaces, focusing on product detail pages, ASIN launches, and performance analysis. The role requires at least 2 years of experience with Amazon accounts, knowledge of Seller Central/Vendor Central, and strong English communication.

Competenze

• Bachelor's degree or equivalent in marketing or economics.
• At least 2 years managing Amazon accounts or international e-commerce.
• Experience with Seller Central or Vendor Central preferred.

Mansioni

• Support management and optimization of Amazon pages and content.
• Assist product launches by creating ASINs and tracking performance.
• Analyze KPIs and prepare reports to identify growth opportunities.
• Help implement pricing and promotions; monitor effectiveness.
• Support EU Advertising campaigns with Marketing Manager.
• Collaborate with Marketing, Sales and Supply Chain for alignment.
• Resolve operational issues in Amazon EU accounts with Vendor Central cases.

Conoscenze

Amazon Seller Central / Vendor Central

Digital marketing & SEO

Analytical skills

English fluency

Communication skills

Formazione

Bachelor's Degree in Marketing, Economics, or related field

Strumenti

Excel

Google Analytics

Amazon Brand Analytics

Helium 10 / Jungle Scout

Descrizione del lavoro

Polti S.p.A., a leading company in the design and manufacturing of steam appliances, is seeking an Amazon EU Account Assistant to join its E-Commerce Department at its headquarters in Bulgarograsso (Como, Italy).

Role Overview:

Reporting directly to the Amazon EU Account Manager, the successful candidate will support the management and optimization of the company's Amazon account across the Group, working to enhance brand visibility, sales performance, and overall marketplace effectiveness across key European Amazon marketplaces. The ideal candidate will possess a sound understanding of e-commerce sales strategies and Amazon best practices.

Key Responsibilities:

• Support the management and optimization of Amazon product detail pages, ensuring the accurate publication of images, descriptions, content, and keywords to improve brand visibility.
• Support new product launches by ensuring the correct creation and activation of ASINs and monitoring their performance during the initial commercialization phase.
• Monitor business performance by analyzing key KPIs, including sales, conversion rate, traffic, rankings, customer feedback, and promotional performance; prepare periodic reports and analyses to support the team while identifying and proposing growth and improvement opportunities.
• Assist in the implementation of pricing activities and promotional initiatives defined by the company, monitoring effectiveness and supporting the identification of optimization opportunities.
• Support the EU Performance Marketing Manager in managing and monitoring advertising campaigns, contributing to the execution of activities aligned with the company's strategy.
• Liaise with the Amazon AVS team to monitor commercial performance and key business indicators within the Amazon channel.
• Manage operational and commercial issues related to Amazon EU accounts through the creation, monitoring, and escalation of cases in Vendor Central, coordinating with internal teams and Amazon stakeholders to ensure timely resolution.
• Collaborate with Marketing, Sales, and Supply Chain teams to ensure alignment across functions and support the growth of the e-commerce business.

Education & Experience:

• Bachelor's Degree in Marketing, Economics, Communication, or a related field.
• At least 2 years of experience managing Amazon accounts or international e-commerce marketplace accounts.

Technical & Professional Skills:

• Knowledge of Amazon Seller Central and/or Vendor Central.
• Knowledge of digital marketing, e-commerce SEO, and Amazon advertising management.
• Strong analytical skills and proficiency with data analysis tools such as Excel, Google Analytics, and Amazon Brand Analytics.
• Previous experience with Amazon management and automation software, such as Helium 10, Jungle Scout, or similar analytics tools, will be considered an advantage.
• Excellent communication, interpersonal, and negotiation skills.
• Excellent command of English is essential; any additional European language will be considered a plus.
• Project management and problem-solving skills.
• Strong organizational and time management skills, with the ability to handle multiple projects and meet deadlines.
• High level of accuracy and attention to detail.

This vacancy is open to all candidates regardless of gender, in compliance with Legislative Decree No. 198/2006 and subsequent amendments concerning equal opportunities.