AI & Data Automation Product Manager, Customer Insights

CNH; Piemonte; Hybrid; EUR 49,000 - 75,000; Full time

Benefits offered by this job

Regional comprehensive benefits

Job summary

CNH Industrial in Turin seeks a Digital Product Manager focused on AI & Data Automation within Customer Insights & Market Research. You will define the product vision, prioritize features and guide adoption across global stakeholders, Digital, IT, and external partners.

This hybrid role requires experience in agile product development, backlog governance and strong communication to translate complex data initiatives into business value.

Qualifications

• Experience in digital product management or AI-enabled solutions.
• Experience with agile product-development teams (SAFe preferred).
• Experience collecting and prioritizing requirements from multiple global stakeholders.
• Experience translating needs into epics, features, user stories and acceptance criteria.
• Ability to translate technical concepts into clear business value.
• Strong communication and stakeholder-management skills.
• Willingness to travel internationally.

Responsibilities

• Define and maintain the digital product vision, strategy and roadmap for AI, data and workflow automation across CI&MR (development budget ~600K$).
• Collect, structure and prioritize needs from CI&M R team, Product Research, Dealer Research and Regional Centers.
• Translate user and business needs into use cases, epics, features and acceptance criteria.
• Lead AGILE ceremonies: planning, reviews, demos and retrospectives.
• Oversee lifecycle of digital products and pilots from business case through adoption and continuous improvement.
• Prioritize use cases by decision value, user value and feasibility, etc.
• Define CI&MR data governance standards with corporate functions.
• Establish governance: taxonomy, metadata, naming conventions, repository logic.
• Ensure traceability from evidence to decisions and outputs.
• Map research workflows to identify automation opportunities.
• Design scalable solutions for research intake, data prep, classification, analysis, reporting and reuse.
• Maintain QA processes with privacy, security and responsible AI controls.
• Coordinate pilots and define stopping/scale conditions.
• Drive user research, onboarding, training and change-management for adoption.
• Coordinate CI&MR Innovation community across regions.
• Interface with Digital, Data, IT, Cybersecurity, Privacy, Legal, system integrators.
• Communicate roadmap, progress and risks to leadership and stakeholders.
• Stay updated on AI, analytics and market-research tech trends.

Skills

Agile Methodology

Backlog management

Stakeholder management

Global collaboration

Communication skills

Education

Bachelor's degree

Job description

CNH Industrial in Turin seeks a Digital Product Manager focused on AI & Data Automation within Customer Insights & Market Research. You will define the product vision, prioritize features and guide adoption across global stakeholders, Digital, IT, and external partners.

This hybrid role requires experience in agile product development, backlog governance and strong communication to translate complex data initiatives into business value.